Procare Live Support

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What makes Procare Support so special?

In a world of automated phone systems, Procare still believes in talking to real people in real time. That's why all calls are taken live by experienced technicians from our in-house support center.

“We think your support group is outstanding. Every time we have a question, it is answered promptly. We love the fact that we don't have to be put on hold forever.”  

-Lourdes Gonzalez, Director, Pembroke Pines, FL

Is Procare Support free?

Absolutely. Support is always free (we even pay for the call) as long as you maintain a current version of Procare. See the Procare Support Policy for details.

“Your technical staff has always been tremendously knowledgeable and helpful. There has never been a long waiting period to speak to the support group and if a call back was necessary it was always done in a timely manner. I never hesitate to call when I have a question.”

-Harolyn Giordano, Elmira, NY

What about training? How will I learn Procare ?

Your investment in Procare includes Free Learning Tools like how-to videos and an introductory webinar for persons new to Procare. Of course Custom Training, focused on the particular needs of your center, is also available for a modest fee.

“I really like Procare for my childcare business and the support is wonderful.”

-Valerie Weston, Center Owner, Louisburg, NC

Top Rated Support for Child Care Software

In a recent survey child care center owners and directors gave Procare a 10 out of 10 for service and support. Learn More »