Exceptional Customer Support

Overall

Ease of Use

Customer Service

Features & Functionality

Value for the Money

10/10

Likelihood to
Recommend

Allows for staff to do their work easily and with confidence. This always reflects well on the IT support for a business.

Pros:

The Software is robust, accessible, and allows for the teachers and staff to focus on the kids and curriculum while Procare helps manage the backend needs. We have a wonderful preschool, I can't imagine running it without the help of Procare and it's support staff. Thank you!

Cons:

Need a minimum entry here. There is nothing that stands out as a con for the software. Initially we had some challenges to meet with allowing for remote access to Procare, migrating to Procare cloud resolved this. Migration process was simple and straightforward.

Steve
Malibu, CA

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Customer Reviews

Braun
Alexandria, VA

Our Procare tech support rep, Bob, helped us step-by-step in updating our Center's client and server software. He even called us back with advice on backing up our data on the server side.

Procare Software User Support

User Support - Our Job is to Make Your Job Easier

Our U.S.-based support team is dedicated to providing solutions, training and tools with the option of remote support technology to diagnose and repair your issues.

We also have an entire support website dedicated to helping you succeed with videos, articles, tips, live webinars and more.