ProCare Live Support


What makes ProCare Support so special?


In a world of automated phone systems ProCare still believes in talking to real people in real time. That's why all calls are taken live by experienced technicians from our in-house support center.
“We think your support group is outstanding. Every time we have a question, it is answered promptly. We love the fact that we don't have to be put on hold forever.”
-Lourdes Gonzalez, Director, Pembroke Pines, FL

Is ProCare Support free?


Absolutely. Support is always free (we even pay for the call) as long as you maintain a current version of ProCare.
“Your technical staff has always been tremendously knowledgeable and helpful. There has never been a long waiting period to speak to the support group and if a call back was necessary it was always done in a timely manner. I never hesitate to call when I have a question.”
-Harolyn Giordano, Elmira, NY

What about training? How will I learn ProCare?


Your investment in ProCare includes Free Learning Tools like Online Tutorials and a special training session for First Time Buyers. Of course Custom Training, focused on the particular needs of your center, is also available for a modest fee.
“I really like Procare for my childcare business and the support is wonderful.”
-Valerie Weston, Center Owner, Louisburg, NC

 

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