Procare Software is a rapidly growing leader in providing management software to the childcare industry. We’re searching for a talented Data Analyst who is highly skilled in identifying Product and Technology KPI’s, data mining, report generation, data interpretation, and presenting data to management. They should feel comfortable working on multiple projects simultaneously, taking charge of each project, and delivering reliable information that they are able to discuss with the Leadership Team.
Collect and analyze usage and performance data across all Procare products and platforms.
Recommend opportunities to improve customer experience, manage capacity, and improve delivery across all systems and services
Monitor product delivery success measures to improve decision making on future roadmap planning
Prepare KPI reports by collecting, analyzing and summarizing information and trends.
Create informative, actionable, and repeatable reporting that outlines KPI’s, trends, and opportunities for improvement. Understand and communicate recommended changes and the operational impact of any recommended changes to the Leadership Team.
Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
Support capacity and performance planning across all Procare branded platforms to identify risks and drive technology investment decisions
A minimum of 5 years' experience data analysis, data science or business intelligence
Exceptional analytical and conceptual thinking skills.
Ability to conduct research, data analysis, and resolve problems.
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Ability to work with minimal support across a wide range of data and enterprise platforms that include at least some of the following:
Experience in Excel Power Query and Microsoft Power BI.
Experience in TFS, Jira, or other development software preferred, but not required.
Advanced skills in ETL, Data Marts, Analytics APIs, SQL and data management tools
Competency in Microsoft applications including Word, Excel, and Outlook.
Excellent documentation skills.
Experience creating detailed reports and giving presentations.
A track record of following through on commitments.
Excellent planning, organizational, and time management skills.
About Our Company
Procare Software® is a rapidly growing, private equity backed, software company focused on the child care and early education markets. We are the leading provider of child care management software; our experienced team has been working in the child care management software business for over 20 years. Today, Procare Software® is used by over 30,000 child-centered businesses around the world.
We work hard to provide outstanding products and services to all our customers. Our team is dedicated to providing the best solutions for child care and we love being a part of the Procare family. Our downtown Medford office offers a modern workplace environment, complete with secured covered parking, a lounge/game room, café, and open office environment with views of downtown.
Employment is contingent upon successful completion of background investigation and credit check.
Drug-free work environment. No recruiters or agencies.
To apply, please send your resume to email@example.com.
NO PHONE CALLS PLEASE – If you are selected for an interview, a member of our team will contact you.