Customer Support, Michael, was amazing. His knowledge of the system made everything right, again.

Overall

Ease of Use

Customer Service

Features & Functionality

Value for the Money

10/10

Likelihood to
Recommend

User friendly support. I don't have to be a computer genius to get the program to work correctly.

Pros:

It's user friendly and your support is amazing. Their knowledge of the system helped me to restore my information from an old computer to a new computer. Everything's there just as it was.

Cons:

The state mandates I have this program if I want to be a STAR provider. I've never been asked for a report by the state. As a small home child care this can be frustrating if it's mandated, but never called upon.

Lee
Butte, MT

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Customer Reviews

Amy
Arlington, TX

The Procare staff are always so helpful! The software is so user friendly! We have used Procare for over 20 years - I could not be happier with Procare.

Procare Software User Support

User Support - Our Job is to Make Your Job Easier

Our U.S.-based support team is dedicated to providing solutions, training and tools with the option of remote support technology to diagnose and repair your issues.

We also have an entire support website dedicated to helping you succeed with videos, articles, tips, live webinars and more.