So professional and sincere about helping resolve issues

Overall

Ease of Use

Customer Service

I own two businesses that use Procare and we recently had a data recovery issue at one of them. Although we weren't able to recover everything due to our situation, I am most impressed and grateful with the Procare team and their willingness to help us through every step of resolving our issue. Mark was willing to respond to our emails and responded promptly and thoroughly. He never seemed annoyed by new questions and willingly and clearly explained every avenue until we understood all of our options. We also worked with Kacilia with Tuition Express who was so personable and helpful in understanding how to obtain the information we needed for our situation. Between both of our businesses that use this software, we have always been able to call, chat, email and get resolution of our problem or at least assistance to understand how to proceed. I highly recommend this software. One of our businesses is a preschool and one is a child care. Although they both use Procare software in different capacities, we have been impressed with all the functions of Procare and especially their support team. Thank you Mark, Kacilia, and Procare.

Heather
Draper, UT

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Customer Reviews

Kay
Malibu, CA

Been using it for about 18 years...great software, great upgrades, great service.

Procare Software User Support

User Support - Our Job is to Make Your Job Easier

Our U.S.-based support team is dedicated to providing solutions, training and tools with the option of remote support technology to diagnose and repair your issues.

We also have an entire support website dedicated to helping you succeed with videos, articles, tips, live webinars and more.