Remote Assistance

Instant Remote Desktop Connection

Techinline Remote Desktop enables Procare to view, diagnose, and, if needed, take full control to resolve any problems on a remote computer which can be located at any point of the world. No matter how far the Procare employee is from the client, Techinline Remote Desktop works as if the two machines are located on the same table.

Only a browser and an internet connection are required to launch a remote support session between any two computers, making it an ideal solution for instant access and on-demand support for existing and new customers alike. The entire connection process is as simple as it gets!

It does not matter whether the clients are located behind a firewall, proxy server, or NAT: Techinline guarantees a trouble-free connection in any environment. Furthermore, the solution does not require pre-installing or downloading software on either machine. Such simplicity and reliability presented by Techinline’s browser-based technology provide the capability to offer immediate service and ad-hoc support to practically anyone around the globe.

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Customer Reviews

Nicole
Stuart, FL

Not only is the program GREAT but the staff is GREAT too I have never had a bad experience yet.

Procare Software User Support

User Support - Our Job is to Make Your Job Easier

Our U.S.-based support team is dedicated to providing solutions, training and tools with the option of remote support technology to diagnose and repair your issues.

We also have an entire support website dedicated to helping you succeed with videos, articles, tips, live webinars and more.