Remote Assistance

Instant Remote Desktop Connection

Techinline Remote Desktop enables Procare to view, diagnose, and, if needed, take full control to resolve any problems on a remote computer which can be located at any point of the world. No matter how far the Procare employee is from the client, Techinline Remote Desktop works as if the two machines are located on the same table.

Only a browser and an internet connection are required to launch a remote support session between any two computers, making it an ideal solution for instant access and on-demand support for existing and new customers alike. The entire connection process is as simple as it gets!

It does not matter whether the clients are located behind a firewall, proxy server, or NAT: Techinline guarantees a trouble-free connection in any environment. Furthermore, the solution does not require pre-installing or downloading software on either machine. Such simplicity and reliability presented by Techinline’s browser-based technology provide the capability to offer immediate service and ad-hoc support to practically anyone around the globe.

Contact Procare Support800-964-1729

If you are currently on a live call with Procare, click here to begin.

Get Started Today!

Bring a new level of productivity to your center.

Request a Demo
Customer Reviews

Berryville, VA

Jason was so willing to help me. He gave me great advice and walked me through things I can do in Procare. Jason called a few times to check on me and make sure I didn't need any other help. He's great and I think everyone that calls their customers should be as helpful as Jason : )

Procare Software User Support

User Support - Our Job is to Make Your Job Easier

Our U.S.-based support team is dedicated to providing solutions, training and tools with the option of remote support technology to diagnose and repair your issues.

We also have an entire support website dedicated to helping you succeed with videos, articles, tips, live webinars and more.