User Support

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System Requirements

Minimum computer requirements necessary to support Procare Software, Hardware and Services. Read More

Procare User Support Website

Articles, videos, walkthroughs, webinars and more to help you use Procare to its fullest and streamline your child care business. Go to Procare User Support Website

Technical Support

In a world of automation, Procare still believes in talking to real people. That’s why all calls are returned by experienced technicians from our in-house support center. Read More

Annual Subscription Update

Throughout the year, Procare is regularly updated to keep pace with technological advances in software development as well as the evolving needs of the child care industry. Read More

W2 / 1099

Using Procare’s W2 / 1099 Software makes preparation of employee W2s and vendor 1099s easy, by automatically gathering and formatting the information from the Procare Payroll and Expenses & Ledger modules, including data for summary forms W3 and 1096. Read More

Procare PDF Library

View free child care forms, technical specifications, order forms and a multitude of other available resources from Procare. View Library

Free Child Care Forms

Download FREE Child Care forms provided by Procare – Making your day to day more efficient and profitable. View Forms

Remote Assistance

Techinline Remote Desktop enables Procare to view, diagnose, and, if needed, take full control to resolve any problems on a remote computer which can be located at any point of the world. Read More

Training

Learn from the comfort of your home or office using your data. Share your computer desktop with the instructor for a true hands-on learning experience. Learn More

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Customer Reviews

Priscilla
Bridgeport, CT

I have been using ProCare for 3 years, and am extremely happy with all aspects of the program! The accounting system is wonderful, and so easy to use.

Procare Software User Support

User Support - Our Job is to Make Your Job Easier

Our U.S.-based support team is dedicated to providing solutions, training and tools with the option of remote support technology to diagnose and repair your issues.

We also have an entire support website dedicated to helping you succeed with videos, articles, tips, live webinars and more.