Support
Our dedicated team of support professionals are available to provide timely solutions to help you with your Procare product. Visit the Support Center below for your product and have 24-hour access to videos, how-to guides, free training webinars, FAQs and more!
System Status
For up-to-the-minute information on your Procare service, visit our status page.
Procare
Desktop Version
Hours: M-F, 6am-9pm EST
Phone: (800) 964-1729
Email: tech@procaresoftware.com
For support questions related to our
Windows Desktop version (Procare Cloud), MyProcare, Procare Select,
Parent Engagement &Tuition Express
Procare
Online Version
Hours: M-F, 6am-9pm EST
Phone: (800) 964-1729
Chat: help.procareconnect.com
For support questions related to our
Online version (Procare Connect, Tuition Express)
SchoolCare Works
Hours: M-F, 8am-6pm EST
Phone: (888) 466-8296
Email: scwsupport@procaresoftware.com
For support questions related to SchoolCare Works, DayCare Works & Tuition Express
Watch this quick tutorial about our three platforms
Watch this quick tutorial.
Refer Procare
Share Procare with a friend and get a $100 eGift card of your choice.
If you have any friends or associates with a child care center who may need help running their businesses more effectively, let us know! We’ll be happy to connect with them to see how we can simplify their operations. Once they sign up, as a thank you for your referral, you’ll receive a $100 eGift card of your choice.
To make your referral, all you have to do is fill out this quick and easy form. Thank you for being a Procare customer!