Windows Updates! Please be sure all Windows updates have been installed prior to installing Procare.
Domain Controllers! Do NOT install Procare on a domain controller (DC). See: Microsoft KB2032911.
Windows Betas: Beta versions of Windows are NOT supported.
.Net Framework 4.7.1
SQL Native Client 11.3.6500
Apple / Mac Computers
Procare is a Windows application. You can utilize a program like Parallels to create a virtual Windows PC on your Mac, and that will allow you to install Procare. Also, you can use a program called Boot Camp to set up a separate partition for Windows to utilize Procare. See: Will Procare run on my Mac?Note: Your support will be limited if you set Procare up this way.
Required Internet Connection: a high speed broadband (cable, fiber, DSL) connection. Satellite and other forms of wireless internet (including cell phone hot spots) aren’t stable enough for Procare to function properly on the cloud.
Maximum ping rate to Southern Oregon: 120ms
Minimum available bandwidth: 1.5 Mbps/download, 0.5 Mbps/upload
Classroom Cameras! Cameras that broadcast through the internet will drastically affect your available bandwidth. This must be taken into account when considering whether Procare will function optimally. In some cases, a separate internet connection may be necessary.