Technical Support

Experienced Technicians from Our In-House Support Center

What Makes Procare Support so Special?

In a world of automation, Procare still believes in talking to real people. That’s why all calls are returned by experienced technicians from our in-house support center.

Is Procare Support Free?

Absolutely. Support is always free (we even pay for the call) as long as you maintain a current version of Procare. See the Procare Support Policy for details.

Your technical staff has always been tremendously knowledgeable and helpful. There has never been a long waiting period to speak to the support group and if a call back was necessary it was always done in a timely manner. I never hesitate to call when I have a question.
-Harolyn Giordano, Elmira, NY

What About Training? How Will I Learn Procare ?

Your investment in Procare includes Free Learning Tools like how-to videos and an introductory webinar for persons new to Procare. Of course Custom Training, focused on the particular needs of your center, is also available for a modest fee.

I really like Procare for my childcare business and the support is wonderful.
-Valerie Weston, Center Owner, Louisburg, NC

Get Started Today!

Bring a new level of productivity to your center.

Request a Demo
Customer Reviews

Virginia Beach, VA

Tom Vu went above and beyond to not only help me with the problem that I was having but then to teach me some really helpful, and awesome things about Procare/Tuition Express that I didn't know existed.

Procare Software User Support

User Support - Our Job is to Make Your Job Easier

Our U.S.-based support team is dedicated to providing solutions, training and tools with the option of remote support technology to diagnose and repair your issues.

We also have an entire support website dedicated to helping you succeed with videos, articles, tips, live webinars and more.