In a world of automation, Procare still believes in talking to real people. That’s why all calls are returned by experienced technicians from our in-house support center.
Absolutely. Support is always free (we even pay for the call) as long as you maintain a current version of Procare. See the Procare Support Policy for details.
Your technical staff has always been tremendously knowledgeable and helpful. There has never been a long waiting period to speak to the support group and if a call back was necessary it was always done in a timely manner. I never hesitate to call when I have a question.
-Harolyn Giordano, Elmira, NY
Your investment in Procare includes Free Learning Tools like how-to videos and an introductory webinar for persons new to Procare. Of course Custom Training, focused on the particular needs of your center, is also available for a modest fee.
I really like Procare for my childcare business and the support is wonderful.
-Valerie Weston, Center Owner, Louisburg, NC