About Procare

Procare provides powerful management solutions for child care owners, administrators, educators and parents. We simplify your daily management processes with a platform designed specifically for child care centers. We make child care management run smoothly, so that you can spend more time with the communities you serve.

A Trusted, Innovative Leader

Procare Solutions has offered unparalleled expertise and service to child care professionals since 1992. More than 30,000 child-centered businesses have trusted our child care management software and services to operate their centers. We are committed to continuously improving our products and adapting to your needs. Our experienced team is here to listen and collaborate with you. 

Comprehensive Solutions for Every Type of Child Care Business

We are focused on the unique needs of your child care center. Our products and services make an impact within a wide variety of early education facilities – from single to multi-center, to before school and after school programs and from for-profit to non-profit. Procare integrates all of your child care business solutions in one central, secure and convenient place.

For Us, “Exceed Expectations” Is the Minimum.

Your success is important to us, and that’s why we have a full suite of solutions to empower your business. Our approachable expert software consultants and in-house support, along with training and implementation specialists are available when you need us. You can reach us via live phone support from 7 a.m. to 8 p.m. EST every day, and can email us at your convenience. We bring a personal touch to every interaction; we tailor our service to fit your unique needs. 

A Leadership Team Committed to Your Success

Our leadership team is dedicated to growing our operational excellence as we continue to provide child-centric businesses with the technology and services essential to deliver a superior experience to their staff, parents and, most importantly, the children. The team is comprised of experienced entrepreneurial and customer-focused professionals who are dedicated to your long-term success.

Our Values

Grow Together

We are always hunting for opportunities to grow, build skills and learn from one another. We identify growth areas in ourselves and in the solutions we create. We problem-solve together, and we’re never afraid to ask to learn more. And we continue to adapt, evolve and innovate.

Keep Our Promises

The right way is not always the easy way, but we take personal pride in choosing the best path with each other and our customers. We have worked hard to earn a reputation as the leading name in child care management software, and we hold ourselves accountable to that legacy every single day.

Elevate One Another

We are all working toward the same goal. Our focus is on rooting for each other as colleagues, as mentors and as collaborators. We approach our work as a team, we build each other up and we have each other’s backs.

Wear the Customer Hat

Our performance depends on having a working knowledge of what’s important to our customers now and in the future—we are quick to meet their ever-changing needs. Identifying each unique challenge ensures that we deliver creative solutions that exceed expectations and create real value.

Respect All Perspectives

We treat everyone as we want to be treated, with dignity and respect. We shine by relating to our customers, our partners and to one another. Every interaction is an opportunity to do the right thing. Every conversation is a chance to show how deeply we value the individual perspectives of those around us.

Be a Driver

We use technology to solve problems. So we must always be looking forward—anticipating and adapting to the needs of our customers and to the changing world of child care. Step up, speak out, innovate on the fly and take risks to continuously deliver something better for those we serve.

Our mission is to simplify child care operations and create meaningful connections by providing technology, expertise and unparalleled service.

Meet The Team

We are proud of our 30+ years of experience and expertise in the child care industry. This tenure has helped us become the industry leader and the trusted provider for more than 30,000 child care centers. We are dedicated to making sure every experience you have with us is personalized and helps further drive the success of your business.

President and CEO of Procare, JoAnn Kintzel.
JoAnn baby photo.

JoAnn Kintzel

Chief Executive Officer
CFO of Procare, Marc Arseneau.
Marc baby photo

Marc Arseneau

Chief Financial Officer
EVP of Procare Sales, Richard Ortega.
Richard baby photo

Richard Ortega 

EVP, Sales
CPO of Procare, Jon Pollock.
Jon baby photo

Jon Pollock

Chief Product Officer
CCO of Procare, Tammie Hogan.
Tammie child photo

Tammie Hogan

Chief Customer Officer
CTO of Procare, Klavs Miller.
Klavs baby photo

Klavs Miller

Chief Technology Officer

“Since having Procare, not only have my team and I been able to save a lot of time that was usually spent on manual entry, but we’re also able to offer convenient features to parents.”

Employment Opportunities

We are expanding our services suite and growing our teams. If you thrive in a fast-paced, growing organization, enjoy working independently as well as on collaborative teams, and have excellent communication skills, Procare could be the right place for you! We are currently hiring for the following positions:

Employment is contingent upon successful completion of background investigation. Drug-free work environment. No recruiters or agencies. NO PHONE CALLS PLEASE. If you are selected for an interview, a member of our team will contact you.

Transparency in Coverage Rule
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.


We make child care management run smoothly so that you can spend more time with the communities you serve.

Refer Procare

Share Procare with a friend and both of you get a $100 eGift card of your choice.

As a customer, you’ve experienced first-hand how Procare gives you the power to:

  • Manage every part of your business
  • Offer contactless solutions for check-in/out, parent engagement and tuition payments
  • Enrich classroom and parent interactions
  • Automate the payment process

We’ve helped more than 35,000 child care organizations tackle the complexities of running their businesses to free up more time for what they care about most – the children in their care.

If you have any friends or associates with a child care center who may need help running their businesses more effectively, let us know! We’ll be happy to connect with them to see how we can simplify their operations. Once they sign up, as a thank you for your referral, you’ll both receive a $100 eGift card of your choice.

To make your referral, all you have to do is fill out this quick and easy form.

Thank you for being a Procare customer!

We’ve worked hard to earn our status as the most recommended child care management system, an honor we’ve held since 1992.

Request a Demo

Request a demo and talk with one of our friendly Procare experts to get a tailored child care solution for the unique needs of your business.