Procare Solutions › The Business of Child Care Conference

We can’t wait to see you at TBCC 2021! The event starts in:

Join us July 21, 2021 for an exciting and inspiring day designed to help you up-level your child care business.

Procare’s first annual Business of Child Care Conference is an action-packed half-day of learning designed to help you get the most value out of your Procare software, as well as learn the latest strategies and tools you can use run your child care business more effectively.

Join us July 21, 2021 for a half-day event free for all Procare Solutions customers.

The Business of Child Care conference will feature:

  • In-depth sessions to get the most value from your Procare software
  • Learning breakouts with some of the child care industry’s top experts
  • A keynote from renowned expert on stress and resilience, Dr. Aditi Nerurkar
  • Usability groups to test out exciting new Procare features
  • Opportunities to win amazing prizes 
  • And more!

Conference Agenda 

Keep checking back, as we’ll be posting more details about the sessions and speakers when they become available. All times are Eastern Time.

OPENING REMARKS

  

Noon - 12:15 PM ET

Welcome

Hear from Procare’s CEO, JoAnn Kintzel

JOANN KINTZEL
CEO
SOFTWARE CIRCLES

User-focused sessions for all levels, from beginners to super users. Also includes user testing, networking and opportunities to check out our awesome sponsors. Filter events by topic or scroll to see all of the sessions.

  • All Software Circles
  • Procare Desktop
  • Procare Online
  • Parent Engagement
  • Sandbox
  • Payments
  • SchoolCare Works
  • EZCare
Session 1
  

12:15 - 12:40 PM ET

  • Procare Desktop
  • Back to School: Reports You Need to Get Ready for Fall

    This session will guide you through the reports you might need to prepare for back-to-school. We’ll also show you how to run them, and common mistakes to avoid so you get the information you need at your fingertips.

    BEN MATSON
    Customer Support Specialist

    12:15 - 12:40 PM ET

  • Procare Desktop
  • Getting the Most from MyProcare

    The new school year is right around the corner. That means new faces along with returning families, plus updates to contact information, emergency contacts and more. This session will provide an overview of MyProcare and teach you how to leverage the registration tools to bring in new family and child information, as well as a quick insight into re-registration to capture updates to family information already in your system – ensuring your Procare Desktop data is always current.

    JEFF SHERMAN
    Training Specialist
    Karen Kahusi
    Software Consultant

    12:15 - 12:40 PM ET

  • Procare Online
  • Newsletters 101: Building and Using Newsletters for Great Communication

    With Procare Online, you can create and deliver well-designed, organized newsletters every time. But did you know that this fast, easy-to-use feature can streamline even more of your parent communications? Join Brittany Randall to learn how to leverage the Newsletter feature for your center.

    Brittany Randall
    Implementations Supervisor

    12:15 - 12:40 PM ET

  • Procare Desktop
  • Setting up for 2-Way Sync Success

    2-Way Sync is an important part of getting Parent Engagement working with your Procare Desktop system. Join Steve as he walks through how to ensure your sync is set up correctly, some common issues users encounter and how to resolve them.

    Steve Suarez
    Implementations Training Specialist
    Chasity Dorsey
    Director of Implementations

    12:15 - 12:40 PM ET

  • Payments
  • Sandbox
  • SchoolCare Works
  • EZCare
  • Procare Desktop
  • Procare Online
  • The Benefits of Integrated Electronic Payments

    What options are available for parents to pay tuition when you use Procare? Take a look at these integrated AR features, how they work and how they help you create efficiency and gain control of your cash flow.

    Mary Croy
    Manager of Payments Implementation & Training
    John Fargason
    Client Success Manager

    12:15 - 12:40 PM ET

  • Procare Online
  • What’s New in Procare Online?

    Join us for an overview of new features and updates to Procare Online in 2021. Product Manager Jack Pearson will also show you how to submit suggestions for improvements and updates, how those ideas are implemented and a look at some of your input and feedback already in the works.

    Jack Pearson
    Product Manager
    Session 2
      

    12:45 - 1:10 PM ET

  • Procare Desktop
  • Data Viewer 101: How to Build Filters and Use Them Effectively

    The Data Viewer is a powerful filtering tool that can help you see specific information in your system. In this session, you’ll receive an in-depth tour of the Data Viewer, how to build views and how to use this tool to manage information in Procare Desktop.

    Justin Cook
    Manager of Customer Support

    12:45 - 1:10 PM ET

  • Procare Desktop
  • Getting the Most from MyProcare

    The new school year is right around the corner. That means new faces along with returning families, plus updates to contact information, emergency contacts and more. This session will provide an overview of MyProcare and teach you how to leverage the registration tools to bring in new family and child information, as well as a quick insight into re-registration to capture updates to family information already in your system – ensuring your Procare Desktop data is always current.

    Jeff Sherman
    Training Specialist
    Karen Kahusi
    Software Consultant

    12:45 - 1:10 PM ET

  • Procare Online
  • Tips & Tricks: Hidden Features, Quick Reports & More

    Want the secret to getting the most out of managing your child care center with Procare Online? Join us for helpful tips and tricks you may not know to get the most out of your Procare software.

    Crystal Vartkessian
    MARKET DEVELOPMENT REP.

    12:45 - 1:10 PM ET

  • Procare Online
  • Building and Managing Online Registration Forms

    Procare Online’s online registration tools are easy to create and manage. Here’s an in-depth tour to make sure your forms collect all of the information you need.

    Kathy McAninch
    Client Implementation Specialist
    Brittany Randall
    Implementations Supervisor

    12:45 - 1:10 PM ET

  • Parent Engagement
  • Sandbox
  • SchoolCare Works
  • EZCare
  • Procare Desktop
  • Procare Online
  • What’s New in Parent Engagement?

    Join us for an overview of new features and updates to Parent Engagement in 2021. Product Manager Jack Pearson will also show you how to submit suggestions for improvements and updates, how those ideas are implemented and a look at some of your input and feedback already in the works.

    Jack Pearson
    Product Manager

    12:45 - 1:10 PM ET

  • Payments
  • Sandbox
  • SchoolCare Works
  • EZCare
  • Procare Desktop
  • Procare Online
  • How to Use TE.com

    In this overview of TE.com, payments expert Jason will show you the transaction reports available to you, what to look for on your statements and how to reconcile transactions.

    Jason Tarrant
    Manager of Payment Processing Operations
    Session 3
      

    1:15 - 1:40 PM ET

  • Procare Desktop
  • Newsletters 101: Building and Using Newsletters for Great Communication

    With Procare Desktop, you can create and deliver well-designed, organized newsletters every time. But did you know that this fast, easy-to-use feature can streamline even more of your parent communications? Join Lee Henry to learn how to leverage the Newsletter feature for your center.

    Lee Henry
    Training Specialist

    1:15 - 1:40 PM ET

  • Procare Online
  • Back to School: Getting Ready for Fall

    This session will guide you through some common back-to-school tasks as you prepare for the fall, including how to add new students, update plans, and mark graduated students “inactive” in your system. There’s plenty to do at this time of year, and we’ll make sure you know the best way to do it to save time.

    Matt Casey
    Technical Support Specialist

    1:15 - 1:40 PM ET

  • Procare Online
  • Leads Management: Staying in Touch for Strong Enrollment

    What is Leads, how does it work, and how you can use this feature for communication and more. Keep prospective families informed and engaged by incorporating Leads into your Procare Online management routine.

    Theresa Willis
    Client Implementation Specialist
    Brittany Randall
    Implementations Supervisor

    1:15 - 1:40 PM ET

  • Parent Engagement
  • Sandbox
  • SchoolCare Works
  • EZCare
  • Procare Desktop
  • Procare Online
  • Setting Up Parent Engagement for Ultimate Success

    Your system settings can often dictate how much time you’re spending on day-to-day administrative duties. In this session, we will cover how to ensure that you’re set up to maximize efficiency and put valuable time back into your day.

    Priya Gancayco
    Team Lead Customer Support

    1:15 - 1:40 PM ET

  • Payments
  • Sandbox
  • SchoolCare Works
  • EZCare
  • Procare Desktop
  • Procare Online
  • The Benefits of Integrated Electronic Payments

    What options are available for parents to pay tuition when you use Procare? Take a look at these integrated AR features, how they work and how they help you create efficiency and gain control of your cash flow.

    Mary Croy
    Manager of Payments Implementation & Training
    John Fargason
    Client Success Manager

    1:15 - 1:40 PM ET

  • Procare Desktop
  • Forecasting, Enrollment & Billing

    How many seats do you need to fill in your classrooms this fall, and what will your tuition billing look like? Procare expert Steve Suarez will show you how to use Forecasting in your Procare Desktop system to give you the numbers you need to plan for a successful school year.

    Steve Suarez
    Implementations Training Specialist
    Session 4
      

    1:45 - 2:10 PM ET

  • Procare Online
  • Top 5 User & Parent Mistakes (and how to avoid them)

    Everyone makes mistakes, and these top 5 mistakes by Procare Online users and parents are ones you’ll want to avoid, including the parent view. In this session, we’ll also show you how to spot them and correct them if they happen.

    Priya Gancayco
    Team Lead Customer Support

    1:45 - 2:10 PM ET

  • Parent Engagement
  • Sandbox
  • SchoolCare Works
  • EZCare
  • Procare Desktop
  • Procare Online
  • Everything You Need to Know about Contactless Sign-In

    With Procare Online, Contactless Sign-in is a breeze. This session will show you how to set up QR code and geo-fencing, enter health screening questions, record esignatures and what all this information looks like in your Procare system. We’ll also look at reports, and how Parent Engagement helps ensure you’re meeting state requirements and remain in compliance.

    Lee Henry
    Training Specialist

    1:45 - 2:10 PM ET

  • Payments
  • Sandbox
  • SchoolCare Works
  • EZCare
  • Procare Desktop
  • Procare Online
  • How to Use TE.com

    In this overview of TE.com, payments expert Jason will show you the transaction reports available to you, what to look for on your statements and how to reconcile transactions.

    Jason Tarrant
    Manager of Payment Processing Operations

    1:45 - 2:10 PM ET

  • Procare Online
  • Sandbox
  • SchoolCare Works
  • EZCare
  • Procare Desktop
  • What’s New in Procare Online?

    Join us for an overview of new features and updates to Procare Online in 2021. Product Manager Jack Pearson will also show you how to submit suggestions for improvements and updates, how those ideas are implemented and a look at some of your input and feedback already in the works.

    Jack Pearson
    Product Manager
    BREAKOUT CIRCLES

    Inspiring presentations from top child care industry experts on topics including finances, marketing, time management and more!

      

    2:30 - 3:15 PM ET

    It's More About Strategy Than Math: You Too Can Build Strong Finances to Support Your Business

    When it comes to a child care provider’s mission, we know it includes elements such as providing high-quality learning and care, offering a safe environment, being inclusive and more. But there’s an unwritten part of the mission that many skip over – the idea around having a sustainable business model that enables us to bring our mission to fruition. This session will give you practical guidance on how you can implement strong financial processes to support your child care mission, featuring Karen's four-point child care business success model and a free study guide.

    KAREN FOSTER-JORGENSEN
    Chief Inspiration Officer at ChildCareDirector.com

    2:30 - 3:15 PM ET

    Engaging with Families from Interest to Enrollment

    Parents may inquire for care at 6 or more centers, reach out to 4 or more different providers about payment rates, and tour 3 different facilities just to find the perfect fit for them and their family. Unfortunately, if you aren’t following up with them throughout the enrollment process, you probably won't stay top of mind and may lose the opportunity to provide care.

    Lisa Henkel, CFE
    VP of Education and Training

    2:30 - 3:15 PM ET

    Getting Ready for SEO

    Are you ready to start working on search engine optimization (SEO) features that will bring more potential customers to your website? It can be confusing, incredibly expensive and potentially a financial disaster -- unless your foundational elements are in place. But it doesn’t have to be scary! We will discuss the 5 things you need to have in place before you start investing in your child care website’s SEO so you can move forward with confidence.

    APRIL WIER
    Director of Sugar Five Design

    2:30 - 3:15 PM ET

    How Curriculum Impacts the Retention of Teachers and Families

    Did you know that curriculum can directly impact enrollment and staffing? Do your teachers struggle to effectively implement the curriculum? In the fast-paced and high-stress early learning environment, there never seems to be enough time in the day to train and support teachers in the classroom. Identifying pain points early can support retention and ensure efficacy in your approach with children. In this session, we will demonstrate the importance of maximizing your curriculum's potential and improve teacher-child interactions. Attendees will walk away with tools, tips and strategies that promote effective curriculum use, create stronger connections with staff and families and provide high-quality early learning experiences for children.

    Laura Delgado
    Vice President of Curriculum & Professional Development at Learning Beyond Paper
    Dr. Corinne Muller
    Chief Operating Officer at Learning Beyond Paper

    2:30 - 3:15 PM ET

    Top 5 Cash Flow Management Tips for Child Care Providers

    Do you have a good grasp of your child care business's cash flow and how to maximize your income? In this presentation, you'll learn the top 5 cash flow management tips you need to run a successful child care business. Audra will help you understand your cash flow, create and track cash flow projections, how to use accounting technology, implement strategies to increase net profits and more!

    Audra Wilson-Russell
    CPA, MBA | Owner, WATS CPA

    2:30 - 3:15 PM ET

    Digital Tools & Systems to Create Efficiency in Child Care Business Operations

    If you're still using manual practices and tools to run your child care business, this session is for you. You'll learn all about the digital tools you can use to dramatically improve the way you run your child care business. From implementing G-Suite and e-document technology to leveraging a virtual phone system and a child care management platform, you'll get the information you need to take your program to the next level.

    DANI CHRISTINE
    Consultant & Host of Child Care Sites & Sounds Podcast

    3:20 - 4:05 PM ET

    Pouring Your Passion Into Your Staff

    As a leader of a team, you likely got into early education because you love pouring into the lives of young children. Now that you've changed seats, you get to pour into the people who pour into your team. In this presentation, you'll reflect on your leadership strengths and address where you're not so strong ... and you'll walk away as a more confident and self-aware team-building boss.

    BETH CANNON
    Beth Cannon Speaks

    3:20 - 4:05 PM ET

    Business Bootcamp - Get Winning Early Childhood Business Results

    This workshop will encourage participants to take a holistic look at their business practices and create a strategic plan to make their business dreams a reality. Learn how to use our business checklist to assess your business and identify priorities for financial sustainability.

    LAUREN SMALL
    CEO of Early Education Business Consultants

    3:20 - 4:05 PM ET

    Panel: Addressing Out-of-School Time Program Challenges

    Hear from school district leaders on how they tackle some of the biggest challenges facing OST and after school programs today.

    SARAH CONLEY
    Cherry Creek Schools
    MICHELLE MINKLER
    Littleton Public Schools

    3:20 - 4:05 PM ET

    Using Software to Effect Systemic Change in Child Care

    Child care management software (CCMS) can play a critical role in a child care business’ success, but it also can help address some of the larger issues facing the child care industry as a whole. There's a significant lack of child care data out there, which leads to misguided policy and funding efforts. However, there’s a way to fix that, and it has to do with building a system around data sharing and automation, based on data directly from the centers using CCMS.

    LOUISE STONEY
    Founder of Opportunities Exchange
    SHARON EASTERLING
    Consultant at Opportunities Exchange

    3:20 - 4:05 PM ET

    Going Beyond Fingerprinting | Why Expanded Background Checks are Important in Child Care

    Building a child care business requires many moving parts. Changes to the industry, workforce and candidate expectations are abundant in 2021. With more people moving their families to a new state or neighborhood it is essential to go beyond the minimal state requirements when it comes to building out a safety strategy for child care facilities. Join Checkr as we explore the industry trends and changes you need to be monitoring as well as ideas for how to build out a more robust trust and safety program for your child care facility. In this session, you'll learn:


    - The key trends we are seeing across the hiring landscape and how they apply to child care facilities
    - How to manage and meet the expectations of a changing workforce and parent profile
    - How background screening from non-state sources differs from the state-run checks
    - How to enhance security programs in the child care industry
    - How you can use automation to help manage compliance and safety requirements
    - How to implement a robust and enhanced background screening program at your child care facility to put parents’ minds at ease

    Chris Johnson
    Director of Industry Strategy & Market Development at Checkr
    Tyler Browne
    Director of Partner Compliance Solutions at Checkr

    3:20 - 4:05 PM ET

    Pre-Inquiry vs. Post-Inquiry: Why Most Child Care Marketing is Missing the Mark

    Marketing versus advertising. Traditional versus digital. Standing out from the crowd in child care marketing is full of hard choices, but where does the path to success lie? Join Jared Hall, CEO and Founder of IntelliKid Systems and 2nd generation ECE operator as he breaks down the best practices, tools and more importantly, procedures and pathways that can help you get to the gold standard of 70% conversion rate. Learn where most centers go wrong and how to concentrate on what makes your business unique in order to capture, communicate, engage, organize and analyze all of your enrollment efforts.

    JARED HALL
    CEO and Founder of IntelliKid Systems
    KEYNOTE

      

    4:10 - 5:10 PM ET

    Managing Stress and Cultivating Resilience

    DR. ADITI NERURKAR
    Closing

      

    5:15 - 5:30 PM ET

    Closing & Prizes

    Close the day out by winning some exciting prizes.

    Keynote Speaker:

    Dr. Aditi Nerukar

    Dr. Aditi Nerurkar is a Harvard-trained, mind-body medicine physician with an expertise in the science of stress and resilience. She is Co-Director of the Harvard Medical School Clinical Clerkship in Community Engagement. She offers insights on building resilience, optimism and well-being, while minimizing stress. She has been a speaker at the Forbes 30 Under 30 Summit and the Harvard Business School Women’s Conference. She is a faculty member at Harvard Medical School in the Division of Global Health & Social Medicine and the Co-Director of the Clinical Clerkship in Community Engagement at Harvard Medical School.

    Dr. Nerurkar’s work has been featured in The Wall Street Journal, CNN, NPR, Oprah Magazine and ABC World News Tonight, as well as the Top Doctors issue of Boston Magazine. Her research on doctors prescribing mind-body therapies and stress management counseling has been published in the Journal of the American Medical Association. It was also voted a Top Breakthrough in Integrative Medicine by the Huffington Post.

    Prior to her current role at Harvard Medical School, Dr. Nerurkar was the medical director of the integrative medicine program at Harvard’s Beth Israel Deaconess hospital, which brought acupuncture, meditation, tai chi and yoga into conventional medical care.

    Dr. Nerurkar is a frequent medical correspondent, writer and media personality. She was most recently the host of Arianna Huffington’s mindful parenting program through Thrive Global. She writes a weekly resilience blog at draditi.com, which has readership in 50 countries.

    Registration is Now Closed

    Registration is closed for this year’s Business of Child Care Conference. But don’t worry–we’ll be sharing a lot of the important learnings from the conference in our Resource Center soon.

    Thank you!
    Procare Solutions

    Sponsors

    As a sponsor, you have access to a captive audience of engaged, driven child care business leaders. Read the prospectus to learn more!

    Interested in sponsoring? Contact TBCC Conference Organizer at tbcc@procaresoftware.com

    Our Sponsors

    Checkr Logo
    Intellikid Systems Logo

    FAQs

    How much does it cost to attend?

    The conference is FREE to all Procare customers.

    Can I attend if I’m not a Procare customer?

    While we hope to expand this event to non-customers, this year’s conference is only for current Procare customers.

    Can I sign up multiple people on my team?

    Yes, just make sure you submit a registration form for each person.

    How will I be able to access the conference?

    We’ll be using the SpotMe platform. You’ll be able to access it directly from your browser (like Google Chrome, Firefox or Internet Explorer) – no need to download any software!

    We can’t wait to see you at TBCC 2021! The event starts in:

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