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Procare Solutions › The Business of Child Care Conference

Educational and engaging on-demand webinars designed to help grow your child care business.

This year’s agenda included sessions featuring exciting new product enhancements, best practices for growing your center and advancing children’s learning. Check them out!

The Importance of Development for Staff and Children

Speakers at the summer session of The Business of Child Care Conference shared insights on teacher and child development needs in the child care industry. Within the industry, there is a need for professional development opportunities for teachers and staff that support finding and retaining employees, provide training for staff that are new to the child care industry, and help increase overall job satisfaction. There is also heightened pressure for child care centers to become a true early childhood education facility, requiring a good plan for child development. Our experts shared resources, ideas, and knowledge to help our customers navigate this need for staff and child development. 

JON POLLOCK
Chief PRODUCT Officer, PROCARE SOLUTIONS
Laura Delgado
VP of Curriculum and Professional Development, Learning Beyond Paper

What a 100% Digital Curriculum Can Do for your Child Care Center

As early learning centers struggle to hire and retain staff, and as far too many qualified teachers are leaving the field, an easy-to-use, 21st-century online curriculum is vital for success. Come learn how teachers within centers and schools can create lesson plans digitally without the stress and time-consuming task of outdated paper formats.

Dr Corrine Muller
Chief Operation Officer, Learning Beyond Paper
Laura Delgado
VP of Curriculum and Professional Development, Learning Beyond Paper
Joel Esguerra
Sr Product Designer, Procare Solutions

An Expert Look into Accreditation and its Benefits for Your Business

For over 30 years, the National Early Childhood Program Accreditation (NECPA) has been committed to improving the quality of early childhood care and education. This session will provide you with an overview of accreditation, what it means to your program and families, and how it enables you to access unique funding streams. Also learn the three secrets of accreditation from our expert and discover how accreditation can be a tool to help you rebuild and restructure during a time of change.

Storm Webb
Executive Director, National Early Childhood Program Accreditation (NECPA)

Understanding the Employee Retention Tax Credit and American Rescue Plan Act

Child care centers impacted by COVID have the ability to retroactively apply for funding from the Employee Retention Tax Credit. Learn about the triggers that enable centers and schools to apply for federal funding and how American Rescue Plan Act state funding can provide stability to your ongoing operations.

Gary Romano
PRESIDENT AND CEO OF CIVITAS STRATEGIES

Billing and Payments 101: Procare Desktop

This session will highlight Procare’s integrated payments solution. Learn how to accept payments through a variety of convenient and flexible options designed to ensure family tuition payments are delivered securely and on time. We will explore how payments may be initiated by parents online and onsite or initiated by centers for regular recurring batch transactions. Finally, we will review how payment details post automatically to parent ledgers, and how to access helpful reporting for reconciling deposits and viewing detailed transaction summaries.

John Fargason
Client Success Manager, Procare Solutions

Billing and Payments 101 – Procare Online

In this session, we’ll go over powerful features that provide administrators with the ability to streamline the billing and payment process with our integrated payments solution. We’ll take a look at how recurring billing allows centers to automate the ledger charges that post to their family ledgers. In addition, we’ll explore how payments may be initiated by parents online and review features like autopay, which allows the parent’s payment to process automatically reducing delinquent accounts and time spent chasing dollars. We’ll also review some ways that billing reporting provides your business insight to your revenue and assists with the reconciliation process.

Marissa Ryan
Trainer, Procare Solutions

Billing and Payments 101: Procare SchoolCare Works

This session will showcase parent payments from the business side through Procare’s integrated payment processing functionality, highlighting administrator tools for electric payment processing. This will include some of Procare’s SchoolCare Works more complex payment reporting capabilities for allocations and reconciliation. SchoolCare Works uses integrated invoicing that makes your billing and auto-pay or parent-initiated payments a seamless process that saves your staff valuable time and costly errors. This will also include a review of reporting both within the software and externally through www.tuitionexpress.com website.

Tam Vu
Manager Enterprise Payments, Procare Solutions

New Family Engagement Functionality – Classroom Management, Communications and Mobile Payments

Procare Desktop customers will learn how to enable our new family engagement functionality so that centers and schools can take advantage of new classroom management capabilities, and can foster better communications between staff, teachers and families. Procare Desktop customers can also enable mobile payments through the Procare child care mobile app. Learn how to easily enable this functionality and the information that will sync between Procare Desktop and these web-based capabilities.

Elliott Tarrant
Technical Account Manager, Procare Solutions

Programs and Lead Insights – Capabilities to Expand Offerings, Flexibility and Business Reporting

Procare’s recently released Programs feature provides administrators with the ability to create multiple offerings in their child care business so interested families can enroll their children in additional programs outside of your primary child care services. In addition to Programs, new Lead Insights allow you to manage potential new enrollees and forecast enrollment turnover and staffing needs for the future. Lead Insights show how interested families are converted into paying customers and help you see a family’s journey from the time they show interest to the day the child is enrolled.

Steven Anastasi
Product Manager, Procare Solutions

Registration and Billing – Complex Registrations, Integrated Billing and Managing Subsidies

This session will showcase some of Procare’s SchoolCare Works more complex registration and billing capabilities. Learn how SchoolCare Works offers online registrations for both new and existing families. SchoolCare Works also offers a Parent Managed registration solution that allows families to be in control and pick days off a calendar which allows schedule flexibility to accommodate fluctuating schedules. SchoolCare Works uses integrated invoicing that makes your billing and payments a seamless process that saves your staff valuable time and costly errors. SchoolCare Works also has the ability to manage subsidies for those families who require financial assistance.

Kevin Vergel-De-Dios
Technical Account Manager, Procare Solutions

The Upside of the Great Resignation

What better industry to be in during the Great Resignation than ECE! People are tired of working for jobs without purpose. People want their life’s work to have meaning. They want to make a change and an impact. Wages are no longer the most important thing to a job candidate!

We have an amazing opportunity to capitalize on this by showing the world how important the work of ECE is! We are responsible for helping to develop 90% of the human brain. We can change the future trajectory of the world through the work we do.

Evelyn Knight
Founder and Speaker, Childcare Business Professionals

Rebuilding Enrollment in the Wake of COVID-19

The pandemic has changed the game for many schools and services for whom inquiry generation and enrollment conversion used to be easy. Now, with unprecedented parent needs, employer model changes, and economic uncertainty, lead generation requires a concerted, collaborative effort. Converting every inquiry matters more than ever. Managing family fears around COVID is ongoing. Retaining customers and building reviews and referrals is essential.

This presentation gives center directors and support teams effective tactics to generate qualified enrollment leads, insight into what today’s parents want and expect from early childhood centers, and actions you can take to maximize conversion of inquiries into enrollments into your center.

Julie Wassom
President, The Julian Group, Inc.

Billing and Payments 101: Procare Desktop

This session will highlight Procare’s integrated payments solution. Learn how to accept payments through a variety of convenient and flexible options designed to ensure family tuition payments are delivered securely and on time. We will explore how payments may be initiated by parents online and onsite or initiated by centers for regular recurring batch transactions. Finally, we will review how payment details post automatically to parent ledgers, and how to access helpful reporting for reconciling deposits and viewing detailed transaction summaries.

Ben Matson
Customer Support Specialist, Procare Solutions

Billing and Payments 101: Procare Online

In this session, we’ll go over powerful features that provide administrators with the ability to streamline the billing and payment process with our integrated payments solution. We’ll take a look at how recurring billing allows centers to automate the ledger charges that post to their family ledgers. In addition, we’ll explore how payments may be initiated by parents online and review features like autopay, which allows the parent’s payment to process automatically reducing delinquent accounts and time spent chasing dollars. We’ll also review some ways that billing reporting provides your business insight to your revenue and assists with the reconciliation process.

Lexi Hueseman
Enterprise Support, Procare SOlutions

Billing and Payments 101: Procare SchoolCare Works

This session will showcase parent payments from the business side through Procare’s integrated payment processing functionality, highlighting administrator tools for electric payment processing. This will include some of Procare’s SchoolCare Works more complex payment reporting capabilities for allocations and reconciliation. SchoolCare Works uses integrated invoicing that makes your billing and auto-pay or parent-initiated payments a seamless process that saves your staff valuable time and costly errors. This will also include a review of reporting both within the software and externally through www.tuitionexpress.com website.

Robert Skylis
Customer Support Supervisor, PRocare Solutions

Recognize Stress, Tackle It, and Feel in Greater Control of Your Life

Dr. Olivia Remes will be sharing tips on letting go of stress, worry, thinking patterns that may be holding us back, and showing the steps towards greater wellbeing and resilience – based on research.

Levels of stress, overwhelm, and poor mental health are high and we’re looking for new ways to take back control of our lives. New ways to become resilient and bounce back. Whether you’ve been dealt a good or bad hand in life, or are stuck in a difficult situation, now is the time to take charge and bounce back to get closer to the life you want.

DR. OLIVIA REMES

Mental Health Expert, Life Coach, Speaker, Author, PhD, University of Cambridge

Leveraging a Strong Onboarding Plan as a Retention Strategy

With the early education space becoming more competitive, leveraging a strong onboarding plan as a retention strategy helps school leaders position themselves as the employer of choice. With turnover in the first 90 days at a record high, you need a solid system to attract, train and retain top talent.

Nail down your KPIs (key performance indicators) that set standards for your current staff Learn to hire with a retention strategy in mind Implement engaging professional development strategies that add value to your employees as individuals – not just team members.

Beth Cannon
ECE Trainer, Beth Cannon Speaks

Keynote Speaker:

Dr. Olivia Remes

Dr. Olivia Remes is a mental health researcher and has been the Program Director of Leading Mental Health in the Workplace at the University of Cambridge in the UK. For ten years, she has been conducting research on mental health and wellbeing and her work has been featured by the BBC and USA Today. She offers strategies for wellbeing on BBC Radio in Cambridge and is also a life and team coach helping people tackle challenges and reach their goals in life. She is the author of the book, The Instant Mood Fix, which contains strategies for tackling anxiety, stress and indecision, and she has performed TedTalks related to stress and anxiety.

THANK YOU TO OUR CUSTOMERS AND PRESENTERS FOR JOINING US!
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