Listen and Learn with Listen360 and Procare

published | 11/1/2019

Procare Software Software

A crucial part of child care is establishing relationships with the families you work with so you can learn and grow together. Communication with parents allows you to provide the best possible care for each child. At the end of the day though, you’re a business owner, and it’s extremely difficult to listen to everyone at once while you’re running a growing business.  

Listen360 gathers and consolidates all your customer feedback in real time and in one place, so you can address any complaints quickly, keep existing customers happy, and win more referrals. Happy customers are prompted to publish their reviews online and dissatisfied customers have a chance to express concerns privately. An integration with Procare Software allows you to run all aspects of your business even more seamlessly. With streamlined operations and a proactive customer dialogue, parents will have no doubt that you’re committed to the care their children deserve. 

Procare customers, like Kiddie Academy and U-GRO, have seen what a partnership with Listen360 can do for their organizations. Andy Seguin, Director of Digital Marketing for Kiddie Academy, pays close attention to customer feedback reports on a daily basis. “What Listen360 allows us to do is to find out which customers could potentially be leaving,” he says, “and it allows us to work on building a better relationship with those customers.” Seguin and the rest of the team can be sure that as their network grows, so does their ability to serve those within it. 

You should never have to choose between caring for your customers and growing your business. Let us automate the whole process so you can focus on doing what you do best. With Listen360, you can be sure your child care business sets the bar for customer satisfaction. 

Share This Article

social-icon_facebook social-icon_twitter social-icon_pinterest

Related Articles

ABCmouse for Schools - A Procare Partner

ABCmouse for Schools – A Procare Exclusive Partnership

ABCmouse for Schools is an award-winning educational tool parents and children love. This powerful digital learning program is 100% educational, ad-free, and fun! In fact, ABCmouse for Schools is the ...

Read Article 
Turn More Parents into Customers with ChildCareCRM and Procare Software

Turn More Parents into Customers with ChildCareCRM® & Procare Software®

Improve your marketing effectiveness and convert your inquiries into enrollments with the advanced marketing features of ChildCareCRM. Use this robust platform to market your business, manage your ...

Read Article 
KidReports Tips & Tricks for Teachers & Directors

KidReports Tips & Tricks for Teachers & Directors

School has been in full swing for a couple weeks now, and as directors and teachers using KidReports on the daily, you probably have your routines with the software down. Are you using KidReports to ...

Read Article 

Get Started Today!

Bring a new level of productivity to your center.

Request a Demo
Customer Reviews

Muscle Shoals, AL

Before my center purchased Procare, I struggled with parents paying their tuition in a timely manner. With Procare (Tuition Express), all of my accounts are current and the required reports are completed in much less time.

Procare Software User Support

User Support - Our Job is to Make Your Job Easier

Our U.S.-based support team is dedicated to providing solutions, training and tools with the option of remote support technology to diagnose and repair your issues.

We also have an entire support website dedicated to helping you succeed with videos, articles, tips, live webinars and more.