Procare Solutions is a familiar name in the child care management space, but with widespread recognition comes a few misunderstandings. Some myths can create a skewed picture of what the software can do for your center.
We want to set the record straight and provide a clear, accurate view of how Procare empowers child care professionals.
This post will tackle five common misconceptions head-on. We will answer the questions you might have and reveal the truth behind the myths. You’ll learn how Procare is designed to be flexible, comprehensive and accessible for centers of all sizes.
And check out the awards listed throughout that Procare has won from the software-comparison website g2.com!

1. Procare Works Well for Large and Small Organizations
One of the most persistent myths we encounter is that our software is too complex or costly for smaller, single-site centers, home daycares or growing programs. This couldn’t be further from the truth!
“The thing I like most about Procare is that you have everything you need in one place to successfully run your program whether home based or a large / multiple centers.” – Leona T.
- Procare is built for scalability. Our solutions are designed to grow with you. A home daycare can start with the essential features it needs and seamlessly add more advanced capabilities as it expands. You only pay for what you need, ensuring the platform remains affordable and relevant at every stage of your business journey. No contracts, no set-up fees, no per-child charges – just one price for all the capabilities you need to run your center or school.
- We offer tailored, affordable packages. We understand that a small center has a different budget and different needs than a national enterprise. Procare offers a range of pricing plans and packages specifically designed for small to medium-sized businesses. This ensures that even the smallest providers can access powerful management tools without breaking the bank. Our goal is to make top-tier technology accessible to everyone.
- Ease of use is a core design principle. We believe powerful software doesn’t have to be complicated. Procare features an intuitive interface that simplifies daily tasks like attendance tracking, billing and parent communication. We provide extensive training and support resources to ensure a smooth onboarding process, allowing you and your staff to get up to speed quickly, regardless of your technical expertise.
2. Procare Is More Than a Billing and Payments Tool
“It will change everything about the way you do business. The way you look at your business the way you deal with your parents, because I believe it did. I think it made us a better center because it allowed us to offer something to the parents that they might not have even known they needed or wanted.” – Dorothy R.
While streamlined billing and payment processing are cornerstone features, thinking of Procare as just a financial tool is a major oversimplification. Procare is a comprehensive, all-in-one child care management solution designed to support every facet of your operation.
- It’s a complete center management hub. Beyond finances, Procare helps you manage daily operations from a single dashboard. This includes staff management and scheduling, attendance tracking and maintaining detailed child and family records. It also helps you manage compliance and reporting, ensuring your center meets state and local licensing requirements with ease.
- Procare enhances parent and family engagement. Our platform includes a robust parent engagement app that keeps families connected. Teachers can share photos, videos, and daily reports in real time. You can also send newsletters, calendar updates, and direct messages, creating a strong school-to-home connection that parents love and that sets your center apart.
- It includes curriculum and lesson planning tools. Procare goes beyond administration to support the educational mission of your center. Our software includes features for lesson planning, developmental observations, and milestone tracking. This allows educators to create and manage curriculum aligned with early learning standards, and then easily share progress with parents to support each child’s learning journey.
3. Switching to Procare Is Easy!
“I love the ease of use and implementation of the program. I really selected Procare because as a software company, they are consistently dedicated to developments and enhancements of current features/technology.” – Patrice T.
The thought of migrating to a new software system can be daunting. Many directors and owners worry about data loss, extensive staff training and the disruption to daily routines. We have designed our implementation process to be as smooth and seamless as possible.
- We provide dedicated implementation support. You are not alone when you switch to Procare. Our dedicated implementation specialists guide you through every step of the process, from data migration to system setup. They work with you to configure the platform to your center’s specific needs, ensuring a successful launch without the headaches.
- Data migration is simple and secure. We have developed streamlined processes to help you securely transfer your existing data into Procare. Whether your records are in another software system or stored in spreadsheets, our team assists in making the transition clean and efficient. We prioritize data integrity to ensure your critical information is transferred accurately.
- Comprehensive training empowers your staff. We offer a wealth of training resources to help your team feel confident using Procare from day one. This includes live webinars, on-demand video tutorials, and an extensive library of support articles. Our goal is to empower your staff, not overwhelm them, so they can quickly leverage the platform’s benefits.
4. Procare Helps You Provide a Personal Touch
“It is a good price, and it does everything we need – and more! It streamlines our processes, and helps us communicate with families, and staff. It is a big, trusted company, and we appreciate that as well – our data feels safe. Procare saved us from being stuck on the computer all day.” Alex P.
Some worry that introducing technology into a child care setting will create a barrier between staff, children, and parents. The fear is that digital tools will replace the human interactions that are so vital in early childhood education. In reality, Procare is designed to do the opposite: it enhances and strengthens these personal connections.
- Procare automates administrative tasks to free up time. How much time do your staff members spend on paperwork, manual billing, or generating daily reports? Procare automates these repetitive, time-consuming tasks. This frees up your directors and teachers to spend less time behind a desk and more time where it matters most: interacting with children and building relationships.
- It creates more opportunities for meaningful communication. The parent engagement app provides a direct and immediate line of communication between teachers and families. Instead of waiting for pickup time, parents can get a glimpse into their child’s day through photos and updates. This strengthens the parent-teacher partnership and keeps families feeling connected, informed, and involved in their child’s day.
- Digital records provide deeper insights. By centralizing information on each child’s development, attendance, and daily activities, Procare gives teachers a more holistic view. This data allows for more personalized and informed conversations with parents about their child’s progress, needs, and achievements. It elevates conversations from simple daily reports to substantive discussions about development.
5. Procare is Modern and Mobile-Friendly
“What I like most about Procare is that my business is at my fingertips. I can check classroom ratio, be alerted on how many kids are in each classroom, I can keep accurate enrollment, software integration with other organizations software and be able to print any information I may need for other organizations without having to keep so much paper in our office.” – Valerie R.
A common misconception is that Procare is a collection of disconnected modules. This couldn’t be further from the truth. Procare is a single, cohesive ecosystem. All your essential functions — from attendance tracking and billing to parent communication and staff management — are integrated into one seamless experience.
You don’t need to patch together different programs or worry about data syncing between separate parts. With Procare, everything works together right out of the box. This unified approach eliminates complexity, reduces administrative overhead and gives you a holistic view of your entire operation from one central hub.
Procare is built for people, not tech experts! Great software shouldn’t require an engineering degree to operate. We designed Procare with a user-friendly interface that feels natural and intuitive. Menus are clearly labeled, workflows are logical and critical information is always just a few clicks away.
Need to check real-time enrollment numbers while you’re at a community event? Done. Want to review staff-to-child ratios while walking through classrooms? Easy.
Key mobile features for administrators include:
- Live Dashboard: Get a real-time snapshot of attendance, classroom capacities and important alerts on your phone.
- Staff Management: Quickly view staff schedules, approve timecards and communicate with your team directly from the app.
- Billing & Payments: Send invoices, track payments and manage family accounts without being chained to your office computer.
For teachers, the Procare child care mobile app transforms daily tasks. It replaces cumbersome paper charts and binders with a simple, powerful tool that streamlines everything from attendance to parent communication.
“As a teacher, Procare has been an invaluable tool that has allowed me to communicate with parents, track student growth, and easily sign in and out. I love that you are able to send parents messages, newsletters, and pictures all with in the app.” – Kristen D.
With the app, teachers can:
- Record Digital Attendance: Check children in and out with a single tap, creating an accurate and instant record.
- Share Real-Time Updates: Send parents photos, videos and updates about their child’s day, including meals, naps and learning activities. This strengthens the home-school connection and keeps parents engaged.
- Track Developmental Milestones: Effortlessly document observations and link them to multiple options for assessments, building comprehensive portfolios for each child.
Today’s parents expect instant access to information. Procare’s parent engagement features are designed to meet this demand, fostering trust and transparency. Parents use the same app to receive updates, communicate with teachers, and manage their account.
They can:
- Experience Their Child’s Day: Receive photos and updates that make them feel connected to their child’s activities and achievements.
- Use Contactless Check-In/Out: Safely and quickly sign their children in and out using QR codes or curbside GPS technology.
- Manage Payments: View invoices, make online payments, and set up autopay, all from the convenience of their smartphone.
Clearing the Air, Building a Better Center
“The customer service is always very responsive even though we are in a totally different timezone. They have also sought to resolve issues as they come up as relate to our specific organization and help direct how to use things that we have trouble with.” – Faith W.
Understanding the truth behind these misconceptions shows Procare in a new light. It’s not just for big corporations or just for billing. It’s a flexible, comprehensive and user-friendly platform designed to support child care centers of every size. By handling the administrative load, Procare empowers you to focus on what you do best: providing exceptional care and education.
For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.
Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.
Want to see how much time and money your center could save by using Procare? Use our online calculator to get a personalized estimate or visit procaresolutions.com:
