ChildPlus Customer Support
Need help? We’re here for you.
Whether you need technical support or assistance with your ChildPlus account, we’ll connect you with the right team.
Need help with the software? Use one of the options below to contact Customer Support.
Need help with your account? For subscription renewals or changes, billing questions, product purchases or training inquiries, complete this form, and your Account Executive will be in touch.
Hours
Monday – Thursday:
8:30am to 6:30pm ET
Friday:
8:30am to 5:30pm ET
Phone
You can reach ChildPlus customer support at (800) 888-6674.
Send Us An Email directly to support with details about the concern or issue you are experiencing.
Online Chat
Chat now with a knowledgeable representative using the chat app at the bottom right.
Support Form
Request ChildPlus customer support here.
Feature Request Forum
Share and vote on ideas for enhancements and new features you’d like to see added to ChildPlus. You can vote on software features in ChildPlus Online.
Important Links for Customers
Need live support? We’re here to help!
Through our secure support tool, we’ll connect to your computer and solve your issues for you! To download the tool and allow one of our support specialists to connect to your computer, click the button below. Once downloaded, open the file and follow the on-screen instructions.