ChildPlus Customer Support
Need help with ChildPlus? We offer many convenient ways to contact our amazing Customer Support representatives.
Hours
Monday – Thursday:
8:30am to 6:30pm ET
Friday:
8:30am to 5:30pm ET
Phone
You can reach ChildPlus customer support at (800) 888-6674.
Send Us An Email directly to support with details about the concern or issue you are experiencing.
Online Chat
Chat now with a knowledgeable representative using the chat app at the bottom right.
Support Form
Request ChildPlus customer support here.
Feature Request Forum
Share and vote on ideas for enhancements and new features you’d like to see added to ChildPlus. You can vote on software features in ChildPlus Online.
ChildPlus Users’ Q&A Forum
A forum led by ChildPlus users where you can ask & answer each other’s questions about the software. You can access the Q & A Forum in ChildPlus via Community > Q&A Forum.
Important Links for Customers
Need live support? We’re here to help!
Through our secure support tool, we’ll connect to your computer and solve your issues for you! To download the tool and allow one of our support specialists to connect to your computer, click the button below. Once downloaded, open the file and follow the on-screen instructions.