Multifamily Payments Enable Way to Easily Bill Families with Divorced/Separated Parents

  • Billing
  • Business
  • Parent
  • Software

Managing the complexities of different family dynamics can be challenging in child care – especially when it comes to back-office tasks like billing. When a child has divorced or separated parents who are both responsible for child care payments, the situation can create additional hassles, both among the parents and the child care provider.

That’s why it’s helpful to have child care management software like Procare Online that offers multifamily or split-family payments.

What are Multifamily Payments?

Through its Multifamily Payments functionality, Procare allows each parent or caregiver to have their own, separate account that enables them to make payments to the center. By having a separate account, each parent has complete privacy and only has visibility into their own account. Multifamily Payments also allows each parent to communicate with the center and know their messages will not be shared with their child’s other parent/family.

How Does it Work?

Through the Procare Online interface, the center selects Multifamily and can configure two separate accounts for each parent.

The center can then select how much each family pays, whether it’s half and half or a split depending on how much each family has agreed to pay.

Payment plans can be set as either monthly or recurring, and you can easily create invoices with the click of a button.

Does Procare’s Desktop version offer multifamily payment capabilities?

Yes, Procare has had multifamily payment capabilities for a very long time! For a new family, you create an account for each parent, and each child is added to each of the parent’s accounts. For an existing family (which already has an account in the system), the primary payer would use the existing account and the secondary payer would be added to a new account. You can find more information about how Procare supports multifamily payments here.

To learn more about Procare’s newest Multifamily Payments capability, visit our support page.

About The Author

Jack Pearson

Jack Pearson is a Product Manager at Procare Solutions. Jack focuses on building and improving upon the parent engagement and marketplace functionality in the Procare suite. Additionally, he works to translate the needs of Enterprise customers into meaningful product offerings.

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