Creating Loyal Customers and Lifetime Referrals

View the “Creating Loyal Customers and Lifetime Referrals” on-demand webinar to hear from Julie Wassom, Child Care Marketing Expert and President of The Julian Group, on strategies for retaining and engaging families at your child care center.

How do you successfully retain and engage families in today’s unpredictable environment? What are essential actions that can set you apart from competitors as well as create loyal families and lifetime referrals? If you want to reduce your withdrawal rate and increase word of mouth referrals, this webinar is a must!

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Julie Wassom
Julie Wassom
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In this webinar, you will learn:

  • Common times when parents are vulnerable to withdrawal
  • Keys to keeping families satisfied and loyal
  • Engagement techniques to help retain families on your waiting list
  • Ways to assess family satisfaction
  • How to guide happy customers to refer your program and post great reviews
  • And more!

Complete the information above to access the webinar on-demand so you can watch at your convenience.