All right, good afternoon, everyone, and welcome. Thank you all so much for joining us today. We are really excited to see such a strong turn turnout and even more excited for the session ahead. I’m going to advance the slide here because there’s just a few little things that I want to share with you before we get started. All right, so just know that give me one second, you guys. There we go. All right, so just know that we can’t see or hear you, which is a good thing. So if you’re worried about dancing around and whispering in the background that some of us often do when we’re attending these events, the video and sound is off during the presentation. You guys, we’re gonna do our very best to make time for Q and A at the end, and luckily our host, he actually likes to handle Q and A along the way, so we’ll try to address what we can. There are lot of you here today and only a couple of us. But if we should run out of time, we’ll be sure to address the top questions in our post event email. We’ll talk more about that in a minute. If you’re having problems with your audio, unfortunately, we can’t fix it, but almost every single time if you log out and sign back in, that will take care of itself. And also double check and make sure you’re not signed into another system. Your computer doesn’t like to share. So if you have Zoom and Teams and other things open, make sure you’re completely closed out of those systems and then you should be okay. After the event, in a couple of days, you will get a link to the recording. So don’t worry, if you do, something comes up and you have to leave and you’re worried that you’re gonna miss something, or you just want a refresher of all the great information that we’re about to receive today. Now, today’s webinar is the first in our health and safety series, and we’re kicking things off with an incredibly important topic, ensuring the safety of children and the families that you serve. I’m especially excited to introduce you to our host, Andy Rozak, who will be walking us through considerations around emergency preparedness and evacuations. He’s going to be highlighting for us some commonly missed areas and help you walk through what it really takes to be fully prepared. I’ve learned a lot in talking with him and I know that you guys are going to as well. And then within a week after the event, we’re going to connect you back with the things that you learned today or connect these things to the software. So something I should mention is we have people from the entire ProCare family here. So we have programs that use CHOP plus software, programs that use ProCare software. And because some of the software is or some of the features vary, we can’t go into full detail during the webinar would turn this from one hour to about six. And so to respect everyone’s time, what we’re going to do post the event is provide you with a detailed list of steps so that you know exactly which features specifically are going to support the efforts that we learned about today. We also have a couple of treats for you. We’ve included a downloadable facility evacuation checklist for you today, and it’s going to pair perfectly with the content that we’re going to hear. So if you haven’t already grabbed that, make sure you do so before the end of the event. And because we like to keep things fun, there are a couple of opportunities to win things along the way. If you are able to stay with us through the end of the webinar, you’re going to automatically be entered in raffle for a chance to win a one hundred dollars gift card from Amazon. And if you complete the survey at the very end, and if you saw that QR code up, hadn’t had a chance to do that, don’t worry, we’ll show again at the end of the session, You’ll be able to complete our survey and that enters you in for a second raffle, again, providing the winner with a one hundred dollars gift card to Amazon. And I hear Andy may have something special in store for you as well, so definitely stick around. With that, we’re really excited to get started. And Andy, I’m gonna go ahead and turn it on over to you. Well, thank you. Thank you. It’s great to be here. It looks like a lot of familiar faces and some folks we haven’t yet met here in the session today. So thank you so much for taking time out of your schedule today to talk about what I think is super important, hopefully you do too, but really thinking about ways that we can make our programs as safe, secure, and of course as prepared as possible. So we’re gonna talk through some really practical things today and give you really some great takeaways, things you can do. And by the way, the great part is it doesn’t cost you any money, right? You can do these things literally today, tomorrow, next week, and enhance the safety and the preparation of your program. So that’s all we’ll be talking to today. And again, super excited to be here. Thank you to the Child Plus and the ProCare team for letting us have a little bit of time today. So my name is Andy. If I haven’t met you, it’s great to meet you. I live in Washington DC out here, and I am gosh, I’m a preparedness guy. So I started off as a firefighter paramedic. I’ve been in the preparedness space for about thirty years now. I am also a licensed and practicing attorney that specializes in emergencies and disasters. And for the last fifteen years, I’ve been laser focused on working with the early childhood sector. So I’ve run an organization called the Institute for Childhood Preparedness, or ICP, as we like to say, And we are literally focused every single day on helping keep your program as safe, secure, and prepared as possible. So we offer a wide variety of trainings and topics, including the only purpose built active shooter active threat preparedness program just for early childhood environments, and we love it. We’re in childcare programs and head starts every week, and I’ll be talking about some of the things that we typically see when we’re in those programs and how we can, you know, get a little bit ahead of the curve on that. Also, I’m the the founder of a new nonprofit, the Head Start East organization. For the last, oh gosh, about ten years, I’ve been involved with region two Head Start Association. And after we had the realignment of the regions last year, I decided to start a new nonprofit called Head Start East to look at really professional development opportunities and getting our community together. So we hosted our first inaugural conference just a few weeks ago, and we had thirty one states come down to Puerto Rico and have a great time and and learn a lot with us. So, that’s a really exciting venture, and I hope you join us. We’ll be back in Puerto Rico, in just, gosh, just a few months in April of twenty twenty seven, for the Head Start East Conference there. I’m also the author of these three books, Preschool Preparedness for an Active Shooter, Preschool Preparedness for an Emergency, and Preschool Preparedness for After a Disaster. Those are out there as additional resources for you. You can find them, you know, wherever you get your books. Amazon, Barnes and Nobles. They’re published by our friends over at Kaplan, they’re in their Kaplan catalog as well. So at the institute, as I mentioned, we are in early childhood programs every single week. We do a wide variety of things, everything from site assessments to trainings, we have a home visit webinar, home visit training that we like to do for our home visitors. We have the active shooter program. We have de escalation techniques and kind of on and on. And the common theme kind of that goes throughout all this is again preparation, safety, security, and making sure that we are prepared to act if we need to do so. And there it is. Head Start East twenty twenty seven in Puerto Rico. So if you wanna come and hang out with some awesome people, we had a hundred and twenty sessions, ninety expert speakers, and again, thirty one states represented. I hope we, you know, hope we blow that out of the water for twenty twenty seven, but I’d encourage you to join us, down in Puerto Rico next year. So put that on your calendar, save the date. We hope that we can welcome you to the beautiful island of Puerto Rico for some really great professional development. So what I thought we would do today is kinda look at leading practices that are out there, give you some really like concrete scenarios that you can think through, we’ll talk about how ProCare and how Child Plus can support you in those scenarios, and then I’ll give you some takeaway. I’ll give you a little bit of homework if that’s okay, to say, know, hey, think about this. Take this to the next level. Have this discussion with your staff at your next meeting, at your next, you know, staff meeting, or quite honestly, we’ve designed these in a way that these are simple conversations. I think one of the fallacies that we kinda get trapped into is thinking that emergency preparedness is gonna take, you know, hours and hours and hours. Like everything I’m talking about literally gonna take minutes not hours. So these are kind of the six different you know, practices we’ll look at today. We’ll talk about emergency contacts, we’ll talk about communication, we’ll talk about drills, we’ll talk about incidents and documentation and of course continuity. So let’s start here with emergency contacts and authorized pickups. And unfortunately, you know, this one has gotten even more and more important with all the stuff going on in the whole immigration sphere over the last year, right? That was one of the big focuses we had at our Head Start East Conference. We had a whole topic, a whole series on immigration. I’m an attorney. One of my good attorney friends was down, and you know, he’s an attorney that specializes in immigration reform. And what we’re seeing is really real impacts in the field. Right? People that are afraid to pick up, people are afraid to drop off, people are afraid to take their kids to their head start programs or their childcare programs because of what’s going on. So really, you know, against that backdrop, that really makes this emergency contacts and pickup even more important. It’s always been important obviously, but it’s even more important now as we see a lot of different people getting involved, picking up and dropping off and whatnot. So let’s just look at a couple of different scenarios here, right? First one I wanna think through is the court order at the door. And unfortunately, we know about half of the marriages in the United States, they end in divorce, don’t they? And I’m sure if you’ve been in this industry for any length of time, you’ve already got a story to tell about a messy divorce, a custody battle, a breakup, a new boyfriend, a new girlfriend, all this drama that sometimes happens with our parents, right? So really thinking about what does our system look like? How do we receive that documentation? How do we catalog that documentation? How do we make sure that we can readily access that documentation if the need arises? Because quite frankly, if you call the police and the police do show up at your program and you don’t have some kind of a formal record, something that’s in writing, the police really can’t do too much, right? It kinda turns into a he said, she said kind of a scenario. So it’s really important that we make sure that we have those copies of any kind of court orders or custody orders or or anything like that so that we’re protected, if we do heaven forbid have to call for some law enforcement intervention, we’ve got our ducks in a row. So think about it, a parent arrives at pickup with a court order preventing the child I’m sorry, preventing the other parent from taking the child, how do you document that? Do you have a policy? Do you have a procedure? Time and time again, what we see is things fall through the crack because it’s reliant on one person, right? If you have one individual staff member and their job is to, you know, man the front desk or that front office space, you and I both know like that parent’s gonna come in with that court order when that person is at lunch, or that person is in the bathroom, or that person is tied up doing something else, and then what happens? What do we do with it? So really making sure we have systems in place to account for this kind of situation, and making sure that we know how to access in this information in a timely manner is super important for us. And the great thing is with the software, you’ve got, you know, real built in capabilities to document this, catalog this, store this, all that kind of great stuff as well. Scenario two, off-site verification. During a fire evacuation, an adult approaches claiming to be an authorized step parent. All records and your computer are inside because now we’ve evacuated for the fire. How do you identify people? How do you verify identity? How do you make sure that this is a person that is authorized to pick up? Can you do all that right now from your parking lot if you had to do? You know, we all do fire drills every single month, but do we just test out kinda like get up, leave the door, go out the right, go to the parking lot, and that’s the end of our drill, or do we dig a little bit deeper here and test out some of the other systems that are ancillary to the whole fire drill concept? And that’s kinda what I’m getting at in this particular scenario as well. Of course, this gets even more complex if it’s a real world emergency and you have to leave or evacuate your building. If it’s a gas leak, a chemical spill, something going on in the neighborhood or the area that you do have to physically leave your building, that gets even more complicated as well. So I’d encourage you to think through what that looks like, making sure you know how to access your records, making sure you have the login credentials, making sure you know what to do in that particular scenario as well. The surprise pickup. It’s four twenty five PM. The usual front desk staff is gone for the day or they’re out sick. A relative’s arrived saying that they were added this morning for pickup. How do we deal with that? Can we verify that in a timely manner or is that gonna be left for one of our staff to make a judgment call? Again, if those systems fall apart, if the director’s not there, if the front desk staff isn’t there, if your usual greeter is not there, how do we get through all of this stuff and and how does this work together? So I just wanted to give a moment and again, we’re gonna go into a lot more detail with specifics about you know, how this looks in your particular system. But I just kinda wanted to toss it back over and say you know, Alicia, how do we handle this kind of situation? Is our system set up for these types of events and these types of scenarios? So yes, luckily both systems have a way for programs to be able to maintain up to date emergency contact lists. Both systems can support some notes to document whether or not court orders can be, or if a court order has been received. And then we even have some capabilities with attaching documents in there as well. And so this will make it easy for staff to be able to review because it’s one central place. You don’t have to worry about some notes in one place, some notes here, some notes in another place. What’s nice is that emergency contacts for both areas are centralized, making it easy for staff with the appropriate permissions to be able to access that in a time of need. Then I’m sorry, something I forgot to mention, is really nice is I know that I’ve seen that where we can say that here are a list of people that we can call. So if you’ve ever gone to a doctor’s office and there’s a who can I call in case of an emergency versus who can I share your personal information with? And something similar like that is available in both as well, meaning we have these people that we can call, but who specifically can pick up this child? So there is a way to clearly designate who’s allowed to pick up that child in the event of an emergency. I love it, I love it. And you know, the thing that always comes back to me, you think about, gosh, Hurricane Katrina, right, in Louisiana. We had over five thousand kids that were separated from their families during that hurricane, Over five thousand, isn’t that crazy? And as you know, if you’re from that area or lived through that, people were going everywhere, right? They’re going to Texas and Oklahoma and Illinois and Missouri and all over the place. And it’s a shocking statistic, especially when you think about like adverse childhood experiences. It took nine months to reunite the last child with their family. I mean, that’s just it blows your mind. It’s crazy to think. And why is that the case? Well, again, it was a lot of bad documentation or no documentation. The mom had a different last name than the child had a different last name than the father. You ask a two year old, a three year old, hey, what’s your mom’s name? What do they say? Right? Mommy, daddy, these types of things. So that’s kinda like that watershed moment of, oh my goodness, do we really have a good tracking system? Do we have records? Do we know where people are going? And I hope we never, you know, live through something like that again because that was that was really heartbreaking for many, many families and that it was a devastating enough event, but then the uncertainty of not knowing where your family and where your children are. Oh my goodness. That’s that’s a hard thing to think. Right? So what are we doing tomorrow? What are we doing Monday? What are we doing at your next staff meeting? Well, let’s check this out. Right? Let’s let’s put some practices in place. Let’s audit our pickup roster this week. Go ahead. Jump into your system. Spot check ten files. Just take a look when the parent comes today for pickup, say, hey, I just wanted to review this with you. Is Susan and Tommy and and John and Ron, are they still the authorized pickup users on your list? We’re just making sure. Right? We’re doing a little spring spring cleaning here. So spot check some records, make sure it’s up to date, make sure it’s accurate. Look at twenty four hours. So if someone comes to you with important paperwork, court orders, custody battles, divorce decrees, whatever it may be, have a system in place to make sure you get that, you catalog that, you capture that, you store that, it’s accessible, and it’s documented in the system as well. Make sure we name the people that are accountable for this, right? I would encourage you to have like a primary, but then also have a backup. Again, if somebody’s on vacation or somebody’s sick or whatever have you. Do a little drill at the front desk. You know, just walk people through, especially if you’ve got new hires. You know, one of the things we always think about in our sector, and it’s gotten better thankfully over the last couple of years, but there was a time when we had forty five percent annual turnover in the early childhood space. That’s crazy, that’s like half of your staff leaving every year. So you know, one of the big gaps we always see is, you know, we’re only as trained, we’re only as prepared as our least trained individual. And if that least trained individual doesn’t know what to do, then we got some problems. So just do a little drill, have a discussion, say, hey, would you know what to do if this thing happened to you right now? Would you be able to verify it in sixty seconds or less? Right? So challenge yourself, have those discussions, make sure all your staff know the policies, the procedures, and quite frankly, what do you do if that person’s not on the authorized pickup list? What do we do from there? Right? So couple good conversations to have as we think through that leading practice as well. Multifamily communication is another one, and timely communication in times of emergencies, disasters, crisis is critical, and if you look at any after action report, any report that analyzes what happened during an emergency, what went well, what didn’t go so well, communication is always at the top of that page. So I wanted to spend a couple minutes and talk through what communication can look like. And quite frankly, before I get to the system side, I wanna get to your daily operation side. So one of the big things that we’re huge fans of at the Institute for Childhood Prepared ness is walkie talkies. They are phenomenal resources, you know, especially when we have so many programs that don’t allow cell phones or smart watches or that kind of use in classrooms, which we totally get. Because look, if you’re distracted, bad things can happen. So I would say about, gosh, eighty five, ninety percent of the programs that I work with across the nation, they don’t allow any kind of you know, cellular phones or things like that in the classroom, which makes the walkie talkies even more important. So we have actually developed our own walkie talkies because we’ve been hearing for the last decade about all the challenges with the current walkie talkie systems that we have. The batteries don’t last. They’re too complicated. They’re too heavy. I get truck drivers and construction workers and other strangers on my channel saying weirdo things. They’re, you know, they’re bulky. They’re too heavy. All these types of things. So friends, I’m happy to announce we’ve solved those problems. We actually have our own ICP walkie talkies now. They weigh five ounces. You can see kinda how tiny it is in my hand. So it’s five ounces, you charge it, you get five days of battery life. And the best feature of this is, this is secure, this is encrypted, so no one can hear you, no one else can get on your channel, no one else can talk to you. And even better than that, we’ve solved the range issues. So these literally will work if you’re in Hawaii, you can talk to your family all the way in Florida, in Puerto Rico, in Washington DC. If you’re in Alaska, can talk to Hawaii, you can talk to Puerto Rico, you can talk to the US Virgin Islands, and everywhere in between. So these are amazing. I’ve got the great honor to work with the US Marine Corps. I do a lot of training for their early childhood programs. We’ve actually deployed these at several Marine Corps bases around the world. We’ve got them at many child care programs and head start locations, and I’m giving away a thousand dollars worth of walkie talkies today. So scan that code or click on the bit dot l y icp raffle link, sign yourself up. We like to give away stuff. Right? I mean, you got Amazon gift cards. Here’s a thousand dollars in the best walkie talkies you can get for your program, guaranteed to work, solve all your problems, I’d encourage you to check those things out. So if we’ve got good internal communication through walkie talkies, then we need to think about external communication too, and that’s where our platforms start to come in, right? So we wanna really think about how do we get the message out in times of emergencies, in times of crisis, and quite frankly, even beyond that, just in routine situations. Hey, reminder, tuition is due tomorrow. Reminder, picture day tomorrow. Reminder, pajama day tomorrow. Reminder, we’re closing early for professional development day next week or tomorrow or whatever have you, right? So let’s make sure we know how to use that system and let’s make sure that we practice using that system because you know, really the key with all this emergency preparedness stuff, if you don’t practice it, you’re not gonna know how to use it during an emergency, right? So if it’s not integrated as part of your daily routine, guess what? You’re not gonna remember how to use it or you’re gonna simply overlook this particular process during a stressful situation. So again, three realistic scenarios that happen sadly to childcare programs every day across the country. A ten AM water main break. Suddenly now we’ve lost water, and guess what? Most states with licensure requirements, if you don’t have running water, you’re not operating, are you? You gotta get those kids, you gotta get them picked up in a a pretty good hurry. So ten AM, the water main breaks. How am I gonna reach two hundred parents within an hour, within thirty minutes? I’ve got some programs that say, Andy, we literally pick up the phone and we have to call every single family. Well, that’s crazy, isn’t it? I mean, that’s really is crazy in twenty twenty six. I mean, first off, if you call me during the day, quite frankly, between all the spam calls I get and everything else, I’m probably not answering that phone call unless I know it’s from you and I have you saved in my phone, which again, I don’t know how many parents do. I’m I’m kinda the exception because I’m I’m a nut about this stuff. Right? So again, let’s look at our system. How do we make that message work? Who can send the message? What do we say? Does it require the director? Does it require the CEO? Does it require somebody at a central office to approve the message? Or is that something that the individual facility can handle? What if that particular person, if you say the director is the one responsible for sending the message, what if the director is out sick that day? What if they’re at a training? What if they’re across town at a meeting? Again, who’s got the keys to the the castle now and who can send that message out? The neighborhood shelter in place. A situation develops nearby and dismissal has to pause. Maybe it’s a hazardous materials incident. Right? Maybe something bad happened and now the roads are closed and there’s hazardous materials and police don’t want anybody coming into the area. Maybe it’s a crime. Who knows? A million different scenarios. But how do we notify our parents that, hey, there’s something going on in the area. You can’t get here right now. The roads are closed. We wanna send out a message to let you know as soon as we’re able to reopen, as soon as the roads are able to reopen, you can come and pick up your kiddos. Sometimes I see this too in bigger programs that have like maintenance workers or home visitors or people that are running food to different programs. And again, if an incident happens at one site, are they gonna know? Or is our poor food service delivery driver gonna drive right into the mess or the nightmare that might be happening at that particular program? Six sites, one message. A multi agency site needs to send a consistent message to all parents from all locations at one time. Can that be done from a central office? Do you know how to do it? Or is that something right now at your organization that’s siloed where each of those six locations would kinda be on their own and would be forced to send individual messages out to the parents? The the key here is consistency, all. Right? And and you know, we wanna make sure that we’re saying things in a way that’s timely, we wanna make sure that we’re saying things in a way that’s concise, we certainly wanna make sure that we’re saying things in a way that’s accurate. So really kind of thinking through, you know, if we do have to get this message out, how can we do it in a timely manner? Who’s the person responsible for crafting the message and approving the message, and who’s the person actually responsible for hitting the send button? Maybe the same person if you’re a smaller shop, maybe three different people if you’re in a larger organization, right? So those are the things we’re kind of thinking about in timely communication. So how does that work with Child Plus and how does that work with Pro Care? You know, my kids, where they go, we got Pro Care and I work with enough head starts, know Child Plus. So I know the answer to this, but I’m gonna take it back over to you, Ms. Carter. All right. So both of our softwares, both brands within a ProCare family do have, a variety of ways that we can communicate with families. And so both offer email capabilities as well as a mobile app. Now, I know that part of your question over here was talking about, if those messages could be filtered by locations, they can. And then of course, we also have a question about prebuilt templates. And so your emails for both systems do allow for pre built templates. You guys can create templates so that you can easily have that email capability ready. Now our systems won’t translate them for you. So if you know that you have families that speak a variety of languages, what we recommend is that you go ahead and have those pre built messages already in different languages there for you. I don’t know if you guys have paid attention at some of the doctor’s offices where they have that list of different things translated in a variety of languages, letting you know that translators are available. That’s something that you can consider doing too, so that you’re not having to filter out for the different families later. But meaning like the one message listed in the different languages for the families at your program, or you could have templates for each language separate out. Now you’re not able to create templates with the apps at this time. That is something that if our users express enough interest in, we can definitely consider putting that on the roadmap. So templates are excluded or basically associated with the emails. And then, well, let’s see. I just wanna make sure I addressed all those other questions that you have here. Yeah. And then we, I think we’re gonna talk about it a little bit more later on, but when it comes to being able to send from different locations or individual locations, Child Plus does allow for, one person to be able to send from multiple or a location to be able to send messages individually. And for ProCare, those of you that, opt in for the corporate accounts and operating multiple sites, someone at that corporate account can log in as an admin for the individual locations and send a message on their behalf. Awesome. Well, good thing. And honestly, even if you don’t have the template stored in the system, gosh, you guys, there’s a million ways. Right? Put it in Google Docs. Put it in your iCloud. Put it in your notes app. Again, I think the key on a lot of this is let’s get these things drafted ahead of time so that when the crisis is playing out, you’re not trying to sit there and wordsmith it and say, oh, what should I say or what should I do? Because quite frankly, as an attorney, what you send out, that becomes part of that written record, doesn’t it? And, you know, once we send that out and release it in email or on the app, it’s part of that record forever. So we really wanna make sure that we know, what we’re saying is accurate, concise, know, all those things. Right? So what I would encourage you to do today, what’s your homework? Draft three preapproved messages. Right? And you can make them kinda generic. I mean, if this message gets you eighty, ninety percent of the way, I think you’re doing a great job. You can leave room, so like specific details or nuance things can be, you know, programmed in at at the heat of the moment, so to speak. But you know, write them up. You already know that at some point in twenty twenty six or twenty twenty seven, you’re gonna have to close or open early because of some kind of weather. Right? Let’s be honest. Like, at some point, we’re gonna have severe weather, whether it’s floods or tornadoes or hurricanes or earthquakes or winter storms or Godzilla or whatever it is, like, at some point that’s gonna happen. So why not do yourself a favor and pre can some of that stuff ahead of time? And and quite frankly nowadays, especially with like AI, the translation’s super easy, isn’t it? And it it’s free. I mean, what in the world? There’s really no excuse now to not be talking languages because of all the great AI tools that are out there and are are freely available. So get some pre canned messages, vet them with your team, heck, vet them with some of your parents. Those of you that’ve got, you know, policy council or parent engagement efforts or fatherhood engagement efforts, this would be a great task for your parents. Like, we’re thinking about doing this. Would you help us? What information do you really wanna have if this event happens? Name a primary and a backup sender. Again, let’s make sure our access levels are necessary here. We’d rather find out, oh, I don’t have access right now when it’s calm and cool and collected versus, oh, I really need to send this message out. Oh my gosh, I don’t have access or oh, I don’t know my password or whatever have you. Right? So test those systems, validate those systems, have backups if need can be, and then test one message with real families. This quite frankly could be something that you do when you do your monthly fire drills. And just say, hey, families, as part of our monthly fire drill next month, we actually gonna test out this system and make sure that it gets out to you. Do I have your proper email? Have you downloaded the app? Does the push functionality work? What does this look like? All of those kinds of things. So again, not something that’s gonna cost you any money, but something that’s gonna make you much more prepared in case you do have to do this in real life, and the odds are you will. And I would also put in here like, think about ways to use the system in a more routine basis, right? Like I mentioned before, picture day, early closing, because of professional development, pajama day, tuition payment, like get familiar with that system, know its limitations, know how to work the system. If we do it on a routine daily or weekly basis, again, it becomes second nature and that’s something we have to think through in a time of a crisis as well. Accountability and attendance is another area that we see some struggle on occasion. So, you know, here’s again three different scenarios. Evacuation to the church. The program evacuates to the church next door. Staff need to verify every child is accounted for. Their clipboard is still inside the building. How do they pull the attendance list right now? How do we handle this? And I will tell you as someone that was a firefighter for almost a decade, what am I gonna say when I pull up in that big red fire truck if you have The first question I’m gonna ask you is, where is everybody? Is everybody accounted for? And if you come to me and you say, I don’t know, that’s not a great place to start, right? Or like we talk about here in the second scenario, what about the lost child? I come to you and say, is everybody accounted for? And you say, Andy, yes, we’ve got everybody except for little Johnny, right? Oh my goodness, where is little Johnny? Okay, let’s figure out what that looks like. Do you have a photo of little Johnny? And is that photo a recent photo? Because my goodness, the picture you take, you know, you took back in August, those kids probably don’t look much like that now that we’re getting into the the springtime. Right? So having something recent, having some kind of a recent picture, and those programs that are using the software to do kinda like the daily diaries, the daily updates to the parents, you got this nailed guys, because you’ve got those real time pictures. Oh, today we were coloring, today we played outside, today we had this, that. So you do have that capability already built in. But if you’re not using that, you know, just think about it because, you know, children can can change dramatically and the look of the children can change dramatically over the course of the year. The other thing that’s kind of odd when we think about kidnapping cases, you know, most of the time, the kidnapper will think a little bit ahead, and they’ll oftentimes bring a change of clothes for the child. And the interesting thing is, like, you can kinda guess. Right? So, like, even if you wear a three t, like you can kinda wedge into a two t if you have to, or if you go to a four t, it’ll still fit, it’ll just be a little baggy. The thing that quite frankly solves a lot of these kidnapping cases is the kind of shoes that the child is wearing. Because the kidnapper can’t really guess very well about what kind of shoes does that child have on. So just kind of a weird data point, but like a lot of these kidnapping cases have been solved because I noticed that the kid had the pink rainbow unicorn light up shoes today, and that’s what’s kind of solved and and broken the case. Just kind of an aside, I know, I always think that’s interesting. And then of course, the reunification question, right, as we talked about with hurricane Katrina, you know, if a child is unaccounted for, how do we even determine with any degree of certainty that that child was even present? And for the programs that have, you know, larger classrooms and larger staff counts, I’m kind of looking at you, especially if you’re a program that’s running multiple shifts. If you’re working the morning shift, you may not be the person that’s there in the afternoon or the evening and vice versa, right? So how do we really maintain that continuity? How do we make sure that we have accurate counts? How do we really know that, hey, yes, this child did check-in this morning and they have not yet checked out? So adherence to those systems, those policies, those procedures are all super important as well. And again, I know this is the backbone of a lot of stuff that Child Plus does and ProCare does. So kind of think through this and help us talk through a little bit of this stuff here, you would, Balisha. All right, so, what’s nice is both systems offer multiple ways to capture attendance and, modern ways that allow you to be able to take attendance basically on the go. So, you do need to maintain WiFi or mobile connections to be able to access that real time attendance information. And so that’s how the software will update. But that will allow you to access it on a tablet, which we’re seeing way more people use nowadays in twenty twenty six in a classroom and on a playground instead of the paper and the clipboard. And of course, even for those of us that are accessing software on smaller devices, such as my cell phone, then I can have that attendance information live right there to be able to say who was or wasn’t at school that day. Both systems do also support the capabilities of uploading uploading a child photo to the file so that we can have a recent photo. Now, recent is the catch, right? Because like Andy said, you may have initially provided the program or parents may have initially provided the program with a photo, let’s say when the child was six months and they were so cute. Now the baby is two years old and we don’t have an updated picture. So you probably want to have some type of practice in place, maybe each year during orientation. And especially when you’re working with the younger babies, maybe a couple of times of the year, upload an up to date photo to the record so that you can keep it there. I learned very recently, my kids are older and not in the classroom anymore, but I learned that parents can update the pictures in ProCare. So you might wanna talk to parents. I think somebody told me that they had a recent picture and the parent thought one was cuter and went back and changed it to the cuter photo. And so that means that they didn’t have the most recent picture there. So maybe establish some type of procedure or routine or discuss with your parent the importance of having the up to date picture stay there with the file. And then like Andy mentioned earlier, if you were using your communication apps, your mobile apps to share photos of the children regularly, ideally you would have that there from the daily photo share. You’d be able to have a recent picture of that child. So what they look like, what they were wearing, etcetera. Awesome, man. I’m looking through the questions. This is great. A lot of good stuff, right? So what do I do if ICE shows up on our campus? Well, I’ve got a webinar coming up. Go to head start east dot org or icp dot us. Look on the event page. It’s right there. Again, I’m an attorney. My friend Yi Lee is one of the leading immigration attorneys in the United States. We’ll be on there talking about this together. We did two sessions in Puerto Rico, had a lot of great feedback, so I wanna bring that out to the masses. That’ll be next month, oh, May twenty fifth, twenty sixth, right after the holiday, whatever that is there, but it’s on the event page. How often should we have parents update their emergency contact information? Oh, that’s a good one. Gosh, I would say at least four times a year, bug them. Right? I would bug them at least four times a year. And certainly those programs that are sending out, you know, weekly or monthly newsletters, it never hurts to just put it in there, you know, hey, have a reminder. Quite often, I think it’s on one of the slides I got coming up, but you know, one of the things that we talk about is, hey, it’s fire safety month, which is October, or it’s national preparedness month, which is September. Take advantage of those, and they’re kinda like built in holidays or built in awareness campaigns to say, hey, it’s national preparedness month. We just wanna make sure you’re prepared and have got your, you know, information updated. If you wanna do any of that, like we’ve got so many free downloadable infographics and pictures and resources that literally we built for you to use in your newsletters or your social media, just go to our website icp dot us or childhood preparedness dot org. Icp dot us is easier to type. I found a lot of people can’t spell preparedness over the years. Icp dot us, the only downfall is now people think I’m somehow affiliated with the insane clown posse, which I think is hilarious. But icp dot us is easier to type. Check out the free resources, they’re all on there. Download them, use them in your your media, your social media, your newsletters or whatever. But that’s good too. Will the walkie talkies work in Canada? Yes, they have service across the United States and Canada, a hundred percent. Alright, so our homework here, pull the roster from outside the building. This could be a good little test for some of your staff members, hey toddler two, today during the fire drill, I want you to pull up your roster, I want you to really give me a good accounting of who’s here, who’s not here, who’s missing, who’s not missing. That kinda falls right into step two. Right? Train every teacher, not just directors. Everyone needs to know how to access that vital information. It’s it’s horrible to think about, but, you know, you we’ve got, gosh, so many mass shootings and horrible acts of violence in this country. And I mean, you think back to a horrific event like Sandy Hook. Who was one of the first people shot and killed at Sandy Hook? It was the principal of that school. So if the principal only was the only one that knew how to do this stuff, that wouldn’t have been a great day, right? And I hate to use that extreme of an example, but that’s reality everybody, right? And that’s what what we gotta think about. The the the job responsibility doesn’t stop or doesn’t end because the director is unavailable. We gotta figure out how to keep the the process going here. Write down your low tech backup. As much as we love technology, guess what? A pen and paper can still work. Right? In the in the middle of, all this emergency and chaotic stuff, like, if you just got a pen and a marker, a pen and a piece of paper, it’s way better than having nothing. So everybody that’s going around touting these big red emergency backpacks and everything else, Like if you don’t have a pen and paper in there, it’s probably something you wanna put in there. That way you got something you can write stuff down on or remember stuff on and and all that kind of good stuff. So you know, check out those things when you’re doing your drills. Again, I’m I’m doing this all low cost stuff that that doesn’t really cost anything for you to implement. That feeds right into the next session here. Drills that test your system, not just your staff. And I I like to say in our trainings that, you know, preparedness is not about just buying stuff. Right? I mean, even like our walkie talkies, I think they’re phenomenal, I think they’re great, I would encourage you to get them. If you do get them and all you do is like leave them in the closet or leave them in the director’s office and you don’t use them, then that the whole point is lost. Right? Like we gotta integrate this stuff. We gotta make sure the staff have the knowledge that they need to actually use all these systems. So here’s again, just three simple scenarios. The staff member who has never sent a message. We just talked about messaging and getting communication out. You know, this could be a standard drill that you do. And again, every month we’re doing a fire drill. Just rotate it. Hey, today, the teacher in toddler two does it. Next month, the teacher in the infant room does it. Next month, it’s the after school program that does it or whatever. And again, just make sure people get familiar with how to do that, what the process looks like. The twenty percent that bounced. We love email, we love cell phones, we love all this technology, but guess what? Our parents aren’t static. Right? They’re constantly changing emails and cell phone numbers and contact information and all that kinda stuff. So again, you know, having the system routine and making sure that we’re exercising it, making sure that the contacts are fresh, making sure the count the contacts aren’t bouncing, making sure that parents are actually receiving our communication and it’s not going to spam is something super important. And it’s something that you could be purposeful about. You know, hey parents, as a part of our emergency preparedness planning and our drills, you know, next week on Tuesday, we’re gonna have a facility wide fire drill. We do these every month, but this one we’re gonna try something new. We’re actually gonna send you out a, you know, a communication from Child Plus or from ProCare, and we’re gonna make sure that you get it. So please, if you haven’t got it, let us know, but I want you to check your email. I want you to check the app. I want you to check all those things and make sure you’re actually receiving this message from us. Again, super important to do. And then as I mentioned, the October check-in, use those examples of, hey, it’s the start of the year. We’re making sure our records are up to date. Hey, it’s getting to be springtime and the flowers are blooming and we’re doing some spring cleaning around here. One of the things we wanna spring clean is your contact list. Make sure we know how to get ahold of you or hey, it’s fire safety month in October. So kind of take advantage of those built in touch points that are already happening that you can use to kind of reemphasize this with our families as well. What do you think? Integration, permission levels, all that kind of stuff. So, yeah, I think that was a no brainer for us, thankfully, that we offer different or varying levels of permission. So it’s up to you guys to go in and determine who would even have access to be able to send a message, receive these messages, see messages so that we can keep sensitive information secure. Those functions are, the access to the different permission settings is available in both softwares. And the way you support a drill, because drills are very important, is by creating test locations. So you can create test locations and test records. I know that Pebbles Flintstone is always my go to, the Flintstone family, my test family. And then you can create your own test location to try out different things and to ensure that your systems and your processes are working. I think the key to a lot of this information that India is sharing up until this point and even with the drill is while the software provides these capabilities, none of it works without a good process in place and none of it works if your staff doesn’t know how to do it. So the thing there is to make sure that you have informed everybody of what that process would look like and test it out on your drills. In addition to creating those test environments, you guys, like Andy was saying earlier, phone numbers, email addresses, not as much as phone numbers, but those things do change. So testing in a test environment is nice to get your feet wet and to introduce staff to that process, but why not go ahead and actually incorporate some of your parents? So get you some volunteer parents and test out their systems with their numbers and their emails and do a spot check every so often to make sure these things are up to date. And of course, the reminders that he spoke about earlier, reminding people to keep their contact information up to date and accurate with you. You can do that through newsletters, which of course both systems, as we’ve talked about with email capabilities, are able to do. You can do that through the messaging system. These kind of reminders can always be like a footer in your message and how important it is to make sure that you are sharing the most recent information to us. I know that many companies do that out there. All right? Absolutely, for sure. And I gotta tell you, as a parent, I love getting those. I love getting the little summaries and figuring out what they’re up to quite frankly, right? Thank you for for you all doing that. Homework on this particular category. Add a system test to your next drill. Send a pull a roster, send a test message, verify people are are getting your message. Right? Verify three phone numbers per site. Check it out when the pickup is happening. You know, just randomly select three families a week or three families a day and just say, hey, when they come to pick up today, here’s a little sticker on their backpack or whatever and say, hey, stop at the front desk on the way out. We just wanna make sure your contact information is up for up to speed. That way, you don’t have this long massive line when parents are trying to rush out the door. Right? And let a non director run the drill. Oh my god. I love doing this. I do this with all sorts of drills, everything from our fire drills to our active shooter drills and everything else. But, you know, really make sure that we have that that strong staff training, that strong responsibility, making sure everybody knows what to do. And and quite frankly, it’s fun to do, And you may learn something along the way and say, wow, I never thought of this scenario or that scenario, or why do we do it this way? Why do we do it that way? So make sure we’re getting the most out of these drills for sure. The fallacy in all this, everybody, you know, the the emergency plans and the drills, yes, they are required, you know, as part of licensure, but guess what? They’re not really for licensing, they’re for you. Right? They’re for you, and they’re for you on hopefully whatever happens, but if it does happen, it’s gonna be on one of the worst days of your life. And if you’re not taking them seriously, if you’re literally doing your fire drills the same exact way every month, you’re missing the entire point y’all. Like, I was just at a program in New York, they did a nice job remodeling, they painted the whole place, and I was there about six, seven months later, and I was the first one to discover that all of their emergency escape exits had been painted shut and had been painted shut for six or seven months. Now heaven forbid something bad would’ve happened. I’m so glad that I was there and I found it in a non emergency, but this is something that should’ve been discovered a long time ago because we can’t get in the habit of like, we only go out the classroom door and we only go to the right and we only go out the front door. Because you and I both know if there ever is a fire, it’s probably gonna be right out that classroom door on the right where you practice every month, right? So you might as well try different avenues. If you got infants, use the evacuation cribs, get to know the limitations, do all that kind of stuff. And if you’ve got stuff in your emergency plan that you know you can’t do and you know is outdated and you know is unrealistic, and this is I’m an attorney but I’m not your attorney, so this isn’t legal advice, this is just Andy talking, right? Please take your plan out, take a hard look at it, and if you really can’t do it, just mark the words draft on it right now because that’ll get you some legal protection. Because honestly, if something bad happens, the first thing I’m doing as an attorney is I’m pulling your documents. And if I can get you up on the witness stand and say, you wrote this plan and you didn’t even follow it, it’s not gonna look good for you in a court of law. Right? So please take take this stuff seriously. I know you’re overwhelmed. I know you got a million things to do in life, but that’s a simple thing. Just get it out, mark draft on it, and then make sure you revisit it and actually get it up to to where it needs to be. Okay? That comes right into documentation, everybody. And look, with everything crazy that’s been going on in in the last year or so, documentation is more important than ever, right? And I’m thinking of you Minnesota, right? With the subsidy stuff, with the fraud allegations, with all of that stuff, the bottom line is we’re under more scrutiny than we ever have been. And you know, our funding is not guaranteed. So if you are a program and you are getting subsidy or you’re getting some other kind of government funding saying that you cared for this kid on this day at this time, you darn well better have some kind of an audit trail, some kind of a written record, some kind of documentation that backs that up. And guess what? It’s gotta be created in the moment. It can’t be something you’re going back six, seven months later and say, well, I better fill out all these attendance forms, as we’ve seen before time and time again. That’s what gets us in trouble. So please, documentation is really vital. You’re paying a lot of money for these systems, right? If you got ProCare, if you got Child Plus, if you got any other of the competition on the market, you’re paying for a service. Make sure that you’re taking advantage of this software, of this platform, of this offering that you are paying for and using to the fullest of the capability. Quite frankly, that’s the reason we wanted to do this webinar today because I go out to so many different clients, either they’re on the ProCare side or on the Head Start Child Plus side, and I see all these features and functionalities that people aren’t using. And I just said, why aren’t we using these things guys? We’re paying for them, let’s use them, right? So you know, from the head start example, if you’ve got something bad going on, remember we’re mandatory reporters. We’re not mandatory investigators, we’re mandatory reporters. So I’ve got a whole podcast I do, it’s called Early Childhood Chats, early childhood chats dot com. It’s on Spotify, YouTube, Apple podcasts, all the things. But a few weeks ago, I had one of the leading experts in the world on mandatory reporting, and he’s actually the person that the states hired to help them craft their mandatory reporting rules and regulations. So it’s an interesting podcast, go take a listen, but it was one of the things we talked about repeatedly, like what is our threshold for actually triggering that mandatory report? And one of the ancillary issues with that is if you do have something going on at your program and it’s not documented or the record isn’t reviewed, sadly what we see for home visitors, they go out and now they’re in this uncontrolled environment, in this home environment where they’re walking into potentially this hornet’s nest of drama and family turbulence and everything else. So again, making sure we document, make sure the right people have access to the documentation, make sure we review it, make sure we update the record accordingly. Attendance records, I think that speaks for itself. If you want an example, go and look and see what happened, you know, recently in Minnesota, and that that tells you all you need to know. And then the note that became a report. Again, as an attorney, documentation, documentation, documentation. For three years in law school, that’s all we talk about is documentation. And you know, heaven forbid if something bad does happen at your program, I really wanna make sure that you’re protected and have got that documentation record showing how you’re being responsible, how you’re handling the situation, how you’re elevating it to state agencies or reporting it, or getting referrals for you know, troubling behavior or those types of things. Documentation is key in all of this for certain. And I know that your systems, again, have this functionality, have this capability. I would encourage you to explore it even further. And and again, miss Carter, what what else do we have to say here about this very important issue? I needed to unmute there. Yes, so I know that a big part of that was making sure that we can document things. So in both systems, you’re able to document notes. Now the notes are a little bit tricky because we offer different ways for you to, I guess, categorize those notes or different places for you to put those notes. So what you’ll wanna do within your program is kind of determine, again, the procedure or process for that. I’ll give you one example. So if I needed to document an incident report, you’ll want people to be able to identify that as an incident and not maybe have it in, let’s say, have it documented as a mental health note somewhere else. So you want to have a system in place where everybody knows where they can go to kind of find these specific keynotes. And then, yes, you are able to assign access just like we talked about before on who can actually view those different notes so that you’re not worried about the wrong people having access to sensitive information. Yeah, I’m just getting caught up in the, man, I love you guys are so engaged today. Thank you. I appreciate you all. All right, a lot of great questions. Did want to say too, so if some people are putting in software specific questions, we have people helping to answer as many as we can. We have so many questions coming through. And if we can’t get to your question right away, especially if you’re asking about, something that is very specific to your agreement with the company, well, we’re gonna download these questions at the very end and be sure to address all of them in your post event email. I just wanted to take the time and mention that. Absolutely. All right. That’s good. Okay, good. So really the homework on this section, Agree on what is documentation. Simple rule. If you tell the director something in the hallway, you probably need to write something like that down and make a record, right? Consistent staff behavior, consistent requirements, consistent expectations is really the key here. We wanna treat everybody the same way we have a standard policy. If you’re a home visitor, a pre note review, right? See what’s in the case record, see what’s in that file, see what’s going on. Hopefully you’re doing that anyway, but it’s also important, you know, after you visit, make sure you update that record with any relevant notes. And then audit who can see what. And I’ve seen some questions come through the chat on this as well that, you know, there are various different access levels. Again, we could follow-up with greater detail based on your packages and what you got and how your users are set up. But certainly there is different levels of access, different levels of visibility for good reason. Right? There’s some things that not everybody needs to see. But if it is something that would be relevant and and helpful for your job, let’s make sure you know how to access that. Let’s make sure that you get get the access on that too. Alright. The last one is really kind of building up to what we’ve been talking about guys. This should not be a surprise, but the big thing is set things up before you need it. Right? If you have a plan, but nobody knows the plan, you don’t really have a plan, do you? Right? So, know, make sure that we’ve got things that we’re talking about. And again, there’s a lot of low cost solutions out there today. Google Docs and iCloud, and there’s a system called Notion, is really good at capturing different notes and kinda being what they call a second brain that’s out there. And then of course with AI and all the the new stuff that’s coming with AI, quite frankly, it’s been never easier to store stuff, whether it’s Google Cloud, Dropbox, on and on and on. But try to get those templates ahead of time. As we mentioned, especially if you have multilingual families, get it translated. There’s really no reason not to nowadays as well. How about scenario two, the site that couldn’t be reached? A pipe bursts at site number three. The site director is really busy managing the actual emergency and cannot step away to send family notifications. Central office tries to act on behalf of site three and send notifications out for them, but they realize they don’t have the access to do so. Right? And again, all these are real world things that I’ve seen over the last, you know, decade, but that’s important. And I do think we have to recognize, you know, in the event of an emergency, you’re gonna be busy. And I can’t say it enough, your priority is the safety of the children and your own safety. Nobody here expects you to stop in the middle of the emergency and say, hang on, I gotta log into ProCare and send out a med like that’s unrealistic, right? But if you do have that infrastructure, if you do have that ability to you know, quickly, and again, this is where the walkie talkies come in helpful like, hey, quickly, hey, we got a situation here, we have to evacuate the building, here’s what’s going on, would you please site number two, site number one, central office, the home visitor who’s out in the field who’s not impacted, would you please log in and send out a note to the families? And if you have that kind of communication, now you got somebody who’s off-site, who’s not dealing with the immediacy of the situation, who doesn’t have the same level of anxiety and stress, and can actually sit in a quiet calm space and actually figure out what does this message need to say. You partner that up with those templates that we’ve already created, again, that’s a home run. That’s easy to do. Right? The day the WiFi went down, you know, we’ve become more reliant on tablets and on phones and on everything else. The nice thing is the cellular connection is if it’s available, it it does allow you to access a lot of the features in your software. So work through those limitations. One of the things I always stress to to my clients is, you know, we should have a near evacuation spot and a far evacuation spot. When you make those evacuation agreements, I would write it in there or I would at least ask that host site, hey, what’s your WiFi credentials? And that way, you do have to evacuate, when you get there, you can automatically start putting your tablets, your laptops, your phones, all that stuff online, and it’s much easier and much much seamless. And again, just a simple question that you have to ask. So those are three things there. Again, I know we’ve talked through some of this, but from the Child Plus and Pro Care side, what kind of resonates with you, Belicia? Like you said, a lot of it is something that we’ve already covered is that you will need to maintain access to either WiFi or mobile connections. And so I think mobile connections allow us to be a little bit more free. And so if you’re using a device like a tablet or a cell phone that’s connected, then you will be able to still access your records there in the online platform. And then that will also allow you the ability to still send targeted communications. Let me back up for a second. One of the questions over here too was can we send information to specific groups? So let’s say if we needed to communicate a Spanish message to only my Spanish speaking families. What’s nice is both systems actually allow you to be able to create subsets of participants. And so these custom groups, in ProCare I believe they’re your tags and in Child Plus we kind of have two names, they’re flags and groups. And so you can create these different groups and apply them to your different participants. And when you need to send messages, then you will be able to filter by either those tags or those groups. And so if you’re not quite sure how to do that, again, with your post event email, I’ll make sure to lead you guys to the right direction so that you’ll have that. And then just to reiterate that centralized messaging again, because Annie has done a good job of repeating the need for that over and over, is available in Child Plus, but for ProCare users, that is for companies that have corporate level account and so that you can operate, the software for multiple locations. Okay? Awesome. So homework for this one, hey, build out that template library. Right? One pre approved message for each of your most five common disruptions. Pre translate, get that done, get that ready to go, and configure and cross test across sites. Can site one send a message on-site two’s behalf? Can central office send one on everyone’s behalf? All that kind of great stuff. Right? So really, I I think to kinda capstone this out, there’s really three big points that we talked with. Right? Use those systems, use them every day, get to know their limitations. Obviously, we sparked some interest. I’m seeing the questions here like, can I do this? How do I do this? Where do I do that? And again, friends, that was the whole point of wanting to get together with you guys and talk through this today to really figure out, you know, are you taking full advantage of what you’re paying for here? And if not, let’s figure out what you need to get to that point because there is real value here and there is real difference in the software providers that are out there. You’ve chosen a great one. Now let’s make sure you’re capitalizing on all the systems that they’re building. And you’ve already heard a few times, if there’s questions or if there’s need in the field, the cool thing is you got a great team here that’s willing to support you and add in new features and functionalities. Right? Practice before you need it. That should be the the goal of everybody. That’s why we do fire drills. The time to learn how to do the fire drill is not when the building is on fire. The same thing goes with our software solutions, right? The time to use these platforms is not in the middle of chaos or crisis or when this situation presents itself. It’s now in this calm, cool, and collected place where we can really think through how do I do it? What should my policy be? All that kind of great stuff. And start with these practical steps. Again, I hope nothing here was overwhelming. I tried to make it really simple. Quick, you know, quick few minute asks or questions you could pose to your staff, drills you can do. And again, that that’s how we really build up our, our preparedness and and our muscle memory with all that. So my name is Andy. I’m at icp dot us. That’s my email, andy at icp dot us. My website is head start east dot org, walkie talkies dot us, childhood preparedness dot org, or icp dot org. I really, really appreciate you being here. I appreciate all the work that you do every day. And I really thank you for, making time to stay as safe and, as prepared as possible. So with that, I think we have, what else we got? We got some closing remarks or some fun stuff? Yep. So wanted to Andy did a good job of trying to answer some of the questions along the way. I think you’ve gotten all of the ones that aren’t software specific, but if you want to scroll back through that list while I discuss this slide with everybody, just to see if we haven’t mentioned them. And then again, I just wanna reiterate a couple of things to everybody. You will get a recording within a couple of days. Give us a moment to have this video edited, not edited, but why can’t I even think of the word, but download it, there you go. And then we’ll be able to send a link out to you guys there. You can always find links to this and other webinars on our site. And so we’ll be sure to point you that direction in your post event email. We have a lot of software specific questions, but we’re supporting two audiences within our ProCare family. And so we wanna make sure we get the right questions or the right answers to the right audience. So give us again couple of days just to extract all of these wonderful questions. You guys have some really good ones. And then we’ll make sure to give you very specific information about where to go in your system and how to address some of the things that you’ve mentioned here. So all of that will be coming in one or more emails over the next few days for you guys. If you didn’t get a chance to scan this QR code to complete the webinar survey, we would love to get your feedback. Did you enjoy this session? I know I learned quite a bit. And then are there other sessions like this that you want to see? And of course, completing that webinar is not only beneficial so that we’ll know how to continue supporting you, but it will enter you in raffle for a chance to win a one hundred dollars gift card from Amazon. And then, we did say at the beginning of the session that we were going to give a gift card to one winner who stayed with us to the very end. So Carol Wong, you are our attendance winner. And so thank you for joining us today. We’ll make sure to get that gift card over to you. I believe it’s going to come out via email. So we’re really excited about that. And then if you guys, we’re going to move the slide because we had two raffles for you this time. So go ahead if you haven’t already, I’m going to give you a couple more seconds, scan this code and let it open and then go ahead and scan another code. So you’ll have two different browsers with two different raffle opportunities on your device because Andy is going to pull back up his QR code so that you have a chance to win the walkie talkie giveaway that he was promoting earlier as well. I’m working my way there. Yep. And I think we’ve had a few questions too about, is it okay if we share the PowerPoint? Because people are asking for that. So yeah, we’ll make sure that you guys get a copy of the PowerPoint as well. Because I think I saw that question. Yeah, please. I mean, honestly, it’s a resource. Take it and use some of those prompts or questions at your next staff meeting. That’s why we made it. So here’s the QR code for the walkie talkie giveaway as well. Okay. Wonderful. Well, what a wonderful time. Thank you, guys. And it’s almost seventy five here in DC. So we finally got out of the cold snap and back to normal weather. So it’s a it’s a beautiful day, and it’s been so beautiful being here with you guys. Thank you, everybody, and hopefully, we can stay in touch and even do some more of these if you all thought it was helpful. I appreciate your time. Come down to Puerto Rico, join us in April, a Head Start East conference too. That’d be a hoot, right? I’ll buy you a pina colada. And we can continue to learn more from you. And then if you guys have any questions about how to implement these things within your systems, like I said, not only will we provide you instructions in the post event email, but we’ll also link to you some training opportunities for learning how to execute some of these software functionalities. Thank you again for attending this webinar today. Please be on the lookout. We’re gonna have some more emails coming out soon for the next webinar in our health and safety series. So see you all soon. Bye. Bye everybody.